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App Broker Forum

Forum Posts

Solved Adding New Approver to Workflow to Replace the Current Approver

If an approver who has requests in their queue waiting to be approved leaves the company and is being replaced by another person, if we add a new approver to the same level as the previous approver will all approvals waiting in the previous approvers...

dbeckner by Level 10 Champion
  • 518 Views
  • 1 replies
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ServiceNow logs?

When using ServiceNow as the front-end for making App Portal requests, are there log files generated that shows actions initiated from ServiceNow to App Portal?  If so, where are these located? Thanks.

Solved Notification template used for Upgrade / Retire Campaign

If selecting the "notify user" option in the campaign configuration, which notification email template is used for these notifications?Also, will these retire and upgrade alerts appear on the current or resolved alerts section of the MyApps tab of th...

App Portal

Hello,Recently we had a AD security group created that changes daily and added the security group to the Catalog section of App Portal so users would be able to see the software catalog. For some odd reason users would only have access to see the sof...

Approve all requests

Is it possible to give a user the ability to approval any App Portal request, without giving full admin access?

Solved App Broker/ServiceNow Sync General Catalog Item

If using the following, will the Security Group Tab function work and can you send email notifications setup in App Broker General Catalog item? @jdempsey wrote: With regard to general catalog items and ServiceNow, what Flexera Services does if the c...

PBolles by Level 6
  • 721 Views
  • 1 replies
  • 2 kudos

App Broker/Service Now Cloud Catalog Item

What App Broker features are available with a Cloud Apps Catalog Item sync to ServiceNow? For example if ServiceNow is the Front end user request and you have a Cloud App Catalog item synced to ServiceNow, can you use the "Security Group Tap" feature...

PBolles by Level 6
  • 644 Views
  • 1 replies
  • 0 kudos