- Flexera Community
- :
- App Broker
- :
- App Broker Forum
- :
- Re: AppPortal Home Page blank after placing a new order
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am testing our new server behind the F5 that handles the SSL. One odd thing I have noticed is the Welcome communication. When I load the page using the F5 for the first browser session, it load with images and the text.
After I place an order and continue shopping, which takes me back to the home page where I should see the welcome notification, the entire page is blank except for the menus.
Has anyone experienced this? Looking for ideas on what might be causing it
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Jim - I got a hotfix from support that replaces the _Layout.cshtml file in the \Web\Views\Shared folder for App Portal 2021 R2 standalone.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My images point to src=" src="https://F5.mydomain.com/ESD/Images/Customer/AM%20System%201.jpg" and load fine when hitting https://F5.mydomain.com/ESD
When the url is https://F5.mydomain.com/ESD/home the page is blank
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@TeriStevenson Have you resolved this yet? I have not been able to link up with my F5 engineer yet.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am working with support and it appears to be an issue with the _Layout.cshtml file in the Web\Views\Shared folder. The issue is reproducible without the F5 in place.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, Teri. Are you able to post the solution details here? I have just noticed this in a couple other environments yesterday. What I noticed is that clicking on Browse Catalog, the logo in the page header, etc. all produce that same result where the Welcome Communication is not displayed. However, if I click on a category that has subcategories and then click on the "Back" link that appears at the top of the category list, it properly displays the Welcome Communication. I have no explanation for what would cause that behavior.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Jim - I got a hotfix from support that replaces the _Layout.cshtml file in the \Web\Views\Shared folder for App Portal 2021 R2 standalone.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, Teri. I'll assume then that this hotfix will be included in App Portal 2022 R1 very soon. I appreciate the quick response!
