OS Snapshot in AS 6 - not working

[CChong]

I have recently upgraded to AdminStudio 6 Professional. When I try to run OsSnapshot.exe on my reference computer, I receive a message saying "This feature requires AdminStudio Professional Edition". When I run OsSnapshot.exe on the computer where I installed AS, it runs fine. Has anybody else seen this? Is this a bug or have I missed something in my setup?

[Paul_M_]

Can this successfully run on any machine other than the machine where AdminStudio is installed? Please try this on another machine and see if it works there.

[CChong]

I tried it on two additional machines just now. The same message on both of them, too. ISRepackager.exe I can run without any problem, but not OSSnapshot.exe.

[CChong]

I've just tested on my VMWare Windows 2000 box, and OSSnapshot reports the same error 😞

[Paul_M_]

I have reproduced locally and it looks like it is a configuration problem. I am tracking down the solution and will post it when I have it.

[Paul_M_]

You need to put this file in the same directory as OsSnapshot.exe and put your serial number after PIDKEY=

[CChong]

Excellent 🙂

[efrank]

Hi Paul,

Unfortunately, the OSSnapshot.exe still gives me the same error – even after I added the OSSnapshot.ini (with my Serial #) to the same folder.

-> I have a mapped drive from my test PC to the “C:\Program Files\InstallShield\AdminStudio\6.0\Repackager” folder on my development PC.

Any suggestions??

[efrank]

I just realized that the serial # must have the dashes (-) included as shown in AdminStudio->Help->About… and not as shown on the CD package.

Anyhow, it works now.

Cheers.