About epaul020

epaul020 · ‎Mar 16, 2021

I had the same issue & was told the same thing to pull the file from Google since AppPortal cannot interpret the icon image in an EXE (like SCCM). I found a product called "Quick2Ico" (Edit: Quick_Any2Ico) that will extract the icon from an EXE to a PNG which can be imported into AppPortal. There is also a command line interface to do bulk transitions. It worked great for me.

epaul020 · ‎Apr 13, 2020

I think we figured it out. The original CSV we were given had a typo in the SCCM Application Name field. We fixed it earlier today & all appears to be working

epaul020 · ‎Apr 08, 2020

We're trying to complete a bulk import of existing SCCM entries into App Portal. We're using the Powershell script as provided by our Flexera technician. When we run the script, all appears well..no errors. After reviewing he content within the AppPortal console, all of the apps we imported have a status "Type " of 'General' rather than showing "Application" in our situation. There is also no information under the "Deployment>ConfigMgr" tab of the catalog entry. I reviewed the bulkimport.log and the only difference between our log entries and a sample that we completed with the Flexera tech a couple months back is the following 2 lines do NOT appear on our import attempts. No error messages "Adding SCCM Application to catalog item 219" "Successfully Added SCCM Application" thank you.

epaul020 · ‎Feb 12, 2020

my thought was to create a corporate standard format for all the different notification types which includes (approvals, denials, reminders, success, failures, etc..) and include the variable in those notification templates so if/when the content changes, we would be good to go. I guess I don't really understand the purpose of the Custom Templates then if they are not used to update custom content "on the fly" We're just starting out with AppPortal, so we really haven't implemented a concrete policy yet...but I know for sure using the custom templates at the catalog level would be a nightmare (unless it was something specific to that app only). We expect to have over 400 apps available when we go to production.

epaul020 · ‎Feb 12, 2020

at first glance, I thought using custom variables would be a great way to solve my issue. I was looking to add custom variables into the standard notifications for items that may change in the future. For example, our help desk phone # I created a CustomVariable (Catalog Mgmt>Admin>Custom Variables) "Custom_TACNumber" and defined the value with our existing help desk phone # I added the ##Custom_TACNumber## to the "Software / General Catalog Item Request Order" so that the # would be included in future notifications....didn't work 😞 I found some documentation online that says the variables only apply to new catalog entries (unless you edit the existing catalog entry directly). I added the variable to Catalog Template "Freeware"... everything worked as planned 🙂 Here's the issue... Now I went to change the value of that variable ...where do I edit it ? If I edit the "Freeware" Catalog template, that will only apply to new entries, correct ? Is there something that I can edit to apply to ALL catalog entries when the "Software / General Catalog Item Request Order" notification is sent ? (only using that Notification as an example.) I tried using the Catalog Management > Administration>Custom Variables item...no luck there either. HelpNet documentation guides are vague in providing examples thanks. Using AppPortal 2019 R1

epaul020 · ‎Feb 05, 2020

This issue has been resolved. During a demo, I had selected "out of office" on my user profile. AppPortal wasn't really clear on the error message

epaul020 · ‎Feb 05, 2020

I get the following error when trying to "Install Now" any software that is listed in my catalog "Request submission has failed due to missing catalog to question answered" attached log file from server AppPortal 2019 R1

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Date Last Visited	‎May 04, 2021 09:06 AM

Re: Icon Files from Technopedia?

Re: Bulk Import and connection to SCCM Application

Bulk Import and connection to SCCM Application

Re: Applying custom variables to existing catalog entries / notifications

Applying custom variables to existing catalog entries / notifications

Re: Deployment error

Deployment error