We would like to understand the raw software usage table better.  As the admin I been asked the following question: If we go to Raw Software Usage and look for "Eclipse," I see lots of hits.  The Software Name column appears to be Installer Evidence Names.  And there's some kind of relationship to a .exe (file evidence).  However, if you analyze this evidence and our applications table, some of this evidence is mapped to an application, and some aren't.  Almost none of them have file evidence mapped. So we'd like a walk-through of this to learn how to utilize raw software usage best.  We really don't need to focus on the Usage rules on the Application records; that's basic stuff; we need to understand the raw usage data. Is there WBT or best practices that have been given on this topic? Thanks any assistance would be greatly appreciated.   ... View more

I believe we have figured out the answer to most of our questions, but I would like for someone familar with the IBM PVU Out of Date Inventory report to verify.  Any assistance would be greatly appreciated.  Checked out the help menu https://docs.flexera.com/flexera/EN/ITAssets/Rep_IBMPVUOut-Of-DateInv.htm Frequent inventory scans enabled – We have noticed that, at times, it is marked “no” and then changed to “yes” after a few days.  I want to ensure that there is nothing I need to worry about with the agent as long as I don’t see a pattern of the device always stating “No.”  Since we have it set up to scan the hardware every 30 mins.  No reason it should not change to “Yes” once the agent scans, correct? Originally when the SAM ran this report, she was told to set the report for two days (if inventory is older than two days) there was a problem.  I believe this is if we had our agent inventory running daily, correct?  We changed our agent to run every three days, which means the inventory updates (depending on when the system reconciles) in ITAM every 4 th day.  The 30-mins hardware scan has nothing to do with this report because this report is looking at the last time the inventory was scanned, correct? Thanks ... View more

We need to know if SCCM 2111 will be supported.  Looking at the supported inventory data sources, I don’t see that version under Microsoft Software Center Configuration Manager.  We will be upgrading to the newer version at the end of the month.  We need to make sure this will not affect the inventory collection from SCCM.  https://docs.flexera.com/flexera/EN/ITVisibility/ITVSupportedInventoryDataSources.htm?Highlight=Inventory%20Data%20Sources%20Supported%20for%20IT%20Visibility#gettingstarted_2672023552_1106797 Here is a little info regarding what is coming with this upgrade. https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/changes/whats-new-in-version-2111 Thanks   ... View more