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Run4Fun · ‎Nov 23, 2022

Hi @aalbert1 , @Hanumanthagowda, @shuduguru is this the root cause that for few days now we currently have no more data in the Oracle Options tab in the Oracle intance Properties view? We have this problem for all of our databases. and it generates a big swing in the non compliance.

Run4Fun · ‎Sep 30, 2022

@kclausen , we have the same behaviors on several desktops. whatever the inventory source cames from MS SCCM or the FNMS agent (v 18.6), the application found is "SQL Server Database Engine Services" with edition "Unspecified". No WMI found for SQL, No other SQL server products on the device except SQL Server Management Studio and SQL Server Native Client. This should be detected as Sql server Express.

Run4Fun · ‎Sep 16, 2022

Hi @kclausen, thanks for this information. I thought it would be possible to install the agent earlier, because we have lost several applications and file evidences in our environment ... we will have to wait a couples of days.

Run4Fun · ‎Sep 16, 2022

Hi all, We have 18.5 inventory agent version deployed on our devices and we are facing a bug that seams to be fixed in the 18.6. (Fix for the issue of missing evidence from directories with the same name on different drives) I have changed in FO/ITAM inventory setting to allow the latest version of the agent but the latest version available is still the 18.5 version. Is there a solution to get access asap to this new agent version ? Thanks.

Run4Fun · ‎May 19, 2022

update: A case was opened on that topic, and I just have a feedback from the support. "Speaking with product management it is correct that these should not be consumed and this has been raised as a bug to be addressed. For now, the workaround would be to remove expired responsibility from the EBS system. Alternatively, it is possible to manually override/exempt the consumption to account for this issue."

Run4Fun · ‎May 10, 2022

@erwinlindemann In the Oracle best practice guide from Flexera we can read this " "Flexera’s Oracle Inventory captures all the database users with access. However, Oracle LMS does not count locked users or standard system users against NUP counts. FlexNet Manager Suite will model this behavior to some extent, but exceptions might happen. It is a best practice to always double-check user counts and identify system users, users who do not require a license or users who are no longer using the software and need to be removed." So why FNMS counts all Oracle users whatever their account status if LMS does not count locked users ? As customer we do not expect this kind of beavior. Do we ? I opened a case for that. Kind regards.

Run4Fun · ‎May 04, 2022

Hi There, Can you please confirm if Flexera ITAM handles Oracle account status for Oracle NUP license consumption ? It seems that in our environment, all Oracle users (except blacklisted users) are counted whatever their status (Active, Expired & Locked, Locked) We have 2 databases lincensed with Oracle NUP license type. All databases are inventoried successfully. All users are correctly inventoried on each instances. If we dive in the License consumption tab of the license properties we can see that all Oracle user accounts seems to be counted as consuming the license even if most of them have Locked or Expired Users account. I checked in the .ndi file and I can see that Oracle accounts are correctly inventoried with the right AccountStatus property (Active, Expired & Locked, Locked) Did I miss something ? Thanks for your input.

Run4Fun · ‎Apr 14, 2022

Hi @ChrisG , Let me clarify the request. The default compliance report available through "Reporting/Compliance Reports/Licenses Consumed and Purchased by Corporate Unit" doesn't have a ReportID in order to be called by a GetCustomView method. So I have duplicated the default report (saved as private report), this way I now have a kind of ReportID (https://slo.app.flexera.eu/Suite/Reports/LicenseConsumedAndPurchasedByCorporateUnit?_reportId=7201). But every time I tried to invoke the GetcustomView with the associated ReportID (7201), I got this error message (see attached screenshot). If I use the same mechanism with another private report I developed earlier, it works well. So my question, is it possible to call default compliance report through the GetcustomView or other Soap method ?

Run4Fun · ‎Apr 13, 2022

Hi there, We are currently using Business Adapter Studio with webservice - Soap element (GetCustomViewResult object) to call a specific saved view to extract some data to our staging database (see code below). We would like to do the same with specific saved reports. Is there anything similar to call a specific report based on the reportID? <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <GetCustomView xmlns="http://tempuri.org/"> <customViewID> 1234</customViewID> <searchString></searchString> <rowLimit>100000</rowLimit> <tenantUID> OurTenantUID</tenantUID> </GetCustomView> </soap:Body> </soap:Envelope>

Run4Fun · ‎Dec 15, 2021

Hi there, We have created a corporate license in our system to cover specific unlicensed product until we will get all the past purchases entered in the system from all of our local IT from several subsidiaries, this way we have the ability to track the under purchased cost for that product for all subsidiaries, if there is not yet a local license for that product to cover the local use. This financial risk appears in the ITAM dashboard on the under purchased cost score card. I would like that cost to be "subsidiary dependent", based on role assign to ITAM users, but when I use an ITAM account dedicated for a subsidiary + read only on corporate license, the cost displayed in the dashboard is the total cost (group level cost) and not the under purchased cost for that subsidiary regarding to the local usage. Strangely if we drill down and switch to the licence at risk and switch to the consumption tab in the license properties, we only see the consumption for that subsidiary. Did I miss something ? Do we have to create dedicated licenses for all subsidiaries in order to have in the dashboard only the financial risk for that subsidiary ? Thanks for your input.

Run4Fun · ‎Sep 08, 2021

Hi @ChrisG , thanks for this valuable other solution. I 'm going to get this one and I will create "Freeware licenses" dedicated to main Publishers (MS, Oracle, Adobe ...), license with a Device licence type (and not custom) just to be able to have some data in the license consumption tab. Thanks again. Regards.

Run4Fun · ‎Sep 06, 2021

Hi all, I'd really appreciate some insights into how you deal with the unlicensed applications when applications are classified as "freeware " by Flexera. I know that we can filtering this view to focus on commercial applications only, but I was wondering why freeware application appears in this view ? I mean if we focus on web browsers for instance, we can see Google Chrome, MS Edge, and Firefox applications. If we set for these applications the status to "Authorized", these applications will still appears as unlicensed even if tagged as freeware. So : - Do we just need to change the application status from "Unmanaged" to "Ignored", theses applications will then no more appears as unlicensed, this way the pie chart between Unlicensed/Licensed installations in the IT asset management dashboard will be more realistic ? - Or do we just have to change the status from "Unmanaged" to "Authorized" and then use filter in the unlicensed applications view to focus only on commercial applications ? Thanks for sharing your experience on this topic.

Run4Fun · ‎Apr 01, 2021

Hi @dwampach1 That sound really good. But does it mean that for Flexera One customers (Early Adopter Program) that the O365 out of the box adapter that came with IT Asset management (formerly FNMS) need to be stopped because the Saas module will create automatically the licenses in IT Asset management ? Regards.

Run4Fun · ‎Dec 21, 2020

Hi, I'm currently diving into our Oracle Licenses and found that we have some Oracle embeded licenses that came from a third part business application. Licenses are for Oracle database standard edition and I wonder how to manage these king of situations in Flexera as I didn't find information in the Oracle practice Guide from Flexera. What is the best approach : - Manage exclusions for devices/users related to ESL license in the Oracle standard Full use license ? - or create a dedicated Oracle database ESL license for this specific usage and allocate Users/Devices of the business applications ? Your comment will be appreciate. Thanks in advance.

Run4Fun · ‎Dec 21, 2020

@kclausen, I thought that it was the situation you just mentioned, as SE, SE1 share the same software code. Unfortunately to my understanding there are some licensing restriction btween SE and SE1. SE = SE1 + RAC (Real application cluster feature) + Oracle Clusterware + AWM. (https://docs.oracle.com/database/121/DBLIC/editions.htm#DBLIC116 ) SE1 could be installed on a maximum 2 sockets server Which is slightly different from SE2 that can be installed on a maximum 2 sockets server with a maximum of 16 cpu threads per cpu This is why I expect to find Oracle SE1 Application in Flexera ...

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Re: Oracle issues in latest ARL release

Re: SQL Server Database Engine Services

Re: How to get access to the latest inventory agent version 18.6 ?

How to get access to the latest inventory agent version 18.6 ?

Re: Oracle Named User Plus license consumption on locked /expired Oracle accounts

Re: Oracle Named User Plus license consumption on locked /expired Oracle accounts

Oracle Named User Plus license consumption on locked /expired Oracle accounts

Re: Calling a report from Business adapter studio

Calling a report from Business adapter studio

ITAM Dashboard - Under purchased cost

Re: managing freeware applications : best practices

managing freeware applications : best practices

Re: SaaS Management: Auto-Populated Office 365 and Office 365 Client Credentials License Information

How to handle Oracle ESL (Embeded Software License) license

Re: Oracle Database Standard Edition One (SE1) not found in FNMS Application list

Re: Oracle issues in latest ARL release

Re: SQL Server Database Engine Services

Re: How to get access to the latest inventory agent version 18.6 ?

How to get access to the latest inventory agent version 18.6 ?

Re: Oracle Named User Plus license consumption on locked /expired Oracle accounts

Re: Oracle Named User Plus license consumption on locked /expired Oracle accounts

Oracle Named User Plus license consumption on locked /expired Oracle accounts

Re: Calling a report from Business adapter studio

Calling a report from Business adapter studio

ITAM Dashboard - Under purchased cost