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Run4Fun · ‎May 19, 2022

update: A case was opened on that topic, and I just have a feedback from the support. "Speaking with product management it is correct that these should not be consumed and this has been raised as a bug to be addressed. For now, the workaround would be to remove expired responsibility from the EBS system. Alternatively, it is possible to manually override/exempt the consumption to account for this issue."

Run4Fun · ‎May 10, 2022

@erwinlindemann In the Oracle best practice guide from Flexera we can read this " "Flexera’s Oracle Inventory captures all the database users with access. However, Oracle LMS does not count locked users or standard system users against NUP counts. FlexNet Manager Suite will model this behavior to some extent, but exceptions might happen. It is a best practice to always double-check user counts and identify system users, users who do not require a license or users who are no longer using the software and need to be removed." So why FNMS counts all Oracle users whatever their account status if LMS does not count locked users ? As customer we do not expect this kind of beavior. Do we ? I opened a case for that. Kind regards.

Run4Fun · ‎May 04, 2022

Hi There, Can you please confirm if Flexera ITAM handles Oracle account status for Oracle NUP license consumption ? It seems that in our environment, all Oracle users (except blacklisted users) are counted whatever their status (Active, Expired & Locked, Locked) We have 2 databases lincensed with Oracle NUP license type. All databases are inventoried successfully. All users are correctly inventoried on each instances. If we dive in the License consumption tab of the license properties we can see that all Oracle user accounts seems to be counted as consuming the license even if most of them have Locked or Expired Users account. I checked in the .ndi file and I can see that Oracle accounts are correctly inventoried with the right AccountStatus property (Active, Expired & Locked, Locked) Did I miss something ? Thanks for your input.

Run4Fun · ‎Apr 14, 2022

Hi @ChrisG , Let me clarify the request. The default compliance report available through "Reporting/Compliance Reports/Licenses Consumed and Purchased by Corporate Unit" doesn't have a ReportID in order to be called by a GetCustomView method. So I have duplicated the default report (saved as private report), this way I now have a kind of ReportID (https://slo.app.flexera.eu/Suite/Reports/LicenseConsumedAndPurchasedByCorporateUnit?_reportId=7201). But every time I tried to invoke the GetcustomView with the associated ReportID (7201), I got this error message (see attached screenshot). If I use the same mechanism with another private report I developed earlier, it works well. So my question, is it possible to call default compliance report through the GetcustomView or other Soap method ?

Run4Fun · ‎Apr 13, 2022

Hi there, We are currently using Business Adapter Studio with webservice - Soap element (GetCustomViewResult object) to call a specific saved view to extract some data to our staging database (see code below). We would like to do the same with specific saved reports. Is there anything similar to call a specific report based on the reportID? <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <GetCustomView xmlns="http://tempuri.org/"> <customViewID> 1234</customViewID> <searchString></searchString> <rowLimit>100000</rowLimit> <tenantUID> OurTenantUID</tenantUID> </GetCustomView> </soap:Body> </soap:Envelope>

Run4Fun · ‎Dec 15, 2021

Hi there, We have created a corporate license in our system to cover specific unlicensed product until we will get all the past purchases entered in the system from all of our local IT from several subsidiaries, this way we have the ability to track the under purchased cost for that product for all subsidiaries, if there is not yet a local license for that product to cover the local use. This financial risk appears in the ITAM dashboard on the under purchased cost score card. I would like that cost to be "subsidiary dependent", based on role assign to ITAM users, but when I use an ITAM account dedicated for a subsidiary + read only on corporate license, the cost displayed in the dashboard is the total cost (group level cost) and not the under purchased cost for that subsidiary regarding to the local usage. Strangely if we drill down and switch to the licence at risk and switch to the consumption tab in the license properties, we only see the consumption for that subsidiary. Did I miss something ? Do we have to create dedicated licenses for all subsidiaries in order to have in the dashboard only the financial risk for that subsidiary ? Thanks for your input.

Run4Fun · ‎Sep 08, 2021

Hi @ChrisG , thanks for this valuable other solution. I 'm going to get this one and I will create "Freeware licenses" dedicated to main Publishers (MS, Oracle, Adobe ...), license with a Device licence type (and not custom) just to be able to have some data in the license consumption tab. Thanks again. Regards.

Run4Fun · ‎Sep 06, 2021

Hi all, I'd really appreciate some insights into how you deal with the unlicensed applications when applications are classified as "freeware " by Flexera. I know that we can filtering this view to focus on commercial applications only, but I was wondering why freeware application appears in this view ? I mean if we focus on web browsers for instance, we can see Google Chrome, MS Edge, and Firefox applications. If we set for these applications the status to "Authorized", these applications will still appears as unlicensed even if tagged as freeware. So : - Do we just need to change the application status from "Unmanaged" to "Ignored", theses applications will then no more appears as unlicensed, this way the pie chart between Unlicensed/Licensed installations in the IT asset management dashboard will be more realistic ? - Or do we just have to change the status from "Unmanaged" to "Authorized" and then use filter in the unlicensed applications view to focus only on commercial applications ? Thanks for sharing your experience on this topic.

Run4Fun · ‎Apr 01, 2021

Hi @dwampach1 That sound really good. But does it mean that for Flexera One customers (Early Adopter Program) that the O365 out of the box adapter that came with IT Asset management (formerly FNMS) need to be stopped because the Saas module will create automatically the licenses in IT Asset management ? Regards.

Run4Fun · ‎Dec 21, 2020

Hi, I'm currently diving into our Oracle Licenses and found that we have some Oracle embeded licenses that came from a third part business application. Licenses are for Oracle database standard edition and I wonder how to manage these king of situations in Flexera as I didn't find information in the Oracle practice Guide from Flexera. What is the best approach : - Manage exclusions for devices/users related to ESL license in the Oracle standard Full use license ? - or create a dedicated Oracle database ESL license for this specific usage and allocate Users/Devices of the business applications ? Your comment will be appreciate. Thanks in advance.

Run4Fun · ‎Dec 21, 2020

@kclausen, I thought that it was the situation you just mentioned, as SE, SE1 share the same software code. Unfortunately to my understanding there are some licensing restriction btween SE and SE1. SE = SE1 + RAC (Real application cluster feature) + Oracle Clusterware + AWM. (https://docs.oracle.com/database/121/DBLIC/editions.htm#DBLIC116 ) SE1 could be installed on a maximum 2 sockets server Which is slightly different from SE2 that can be installed on a maximum 2 sockets server with a maximum of 16 cpu threads per cpu This is why I expect to find Oracle SE1 Application in Flexera ...

Run4Fun · ‎Dec 11, 2020

Hi Running the Cloud version of FNMS. I try to process a past purchase of Oracle Database SE1 with the Oracle Sku dedicated for FNMS (FLX-ORCL-100062) for SE1, unfortunately no application is linked to the newly created license. In the Application tab when I search for the Oracle Database SE1 application, nothing is found. I can only see Standard Edition or Standard Edition 2, is this normal ? As far as I know SE1 and SE2 are two differents products. Thanks for your support.

Run4Fun · ‎Apr 16, 2020

@EHacking, @dennis_reinhardt Thank you for your answer. I will for sure open a new case for that as it is really frustrating and quite unbelievable to be stuck by this kind of limitation.

Run4Fun · ‎Apr 16, 2020

Dear community, I'm currently working on designing/creating Roles in our FNMS Saas instance, and I am quite worried. It seams that in FNMS we can mix enterprise groups (Location/Corporate Unit/Cost Center/Category) but we can only select ONE entry in each enterprise group. This is really a problem for us as we need to create roles for local operators and local license managers with specific perimeters : - Based exclusively on Location (in charge of several countries), or - Based on one country but for several corporate_units or - Based on Location and Corporate Unit with several entries in each. It seems that I will need to create dedicated roles for each corporate unit and each country we currently have in the system, and combine roles to assign to local operators and licence manager. Is this the right approach ? or is there another way to implement theses restrictions? Second point is there a way to automate/duplicate through a flexera business adapter, the creation of each roles based on our locations and corporate units we have defined in our system? Thnaks in advance for your help.

Run4Fun · ‎Apr 15, 2020

@kclausen, Thanks for this quick reply. I will do this way and will change the setting time from 6 AM to 11PM as there is no other option to have a fresh inventory. Regards

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