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dwampach1
Flexera
Jan 08, 2021
09:20 AM
Office 365 License Reclamation
License Reclamation is the process of taking back licenses from application users. These users fall into one of the following scenarios.
Employees who are inactive in your organization’s HR Roster
Application users who have never logged in to an application
Application users who are inactive
Reclaimed licenses help optimize SaaS spend and increase procurement efficiency because you avoid buying additional licenses for new license requests. You also limit security risks by reclaiming licenses from inactive employees in your HR Roster. To achieve these goals, SaaS Manager provides an automated License Reclamation workflow. In addition, SaaS Manager’s reclamation history tracks each step of the License Reclamation workflow and each License Reclamation status. For details, refer to Reclaiming Licenses.
The Office 365 integration instructions were updated to reference the following license reclamation information:
Office 365 License Reclamation
Minimum Permissions Required
Reclamation API Endpoint
Application Task Tracking
Office 365 License Reclamation
As part of the Reclamation task, only the license that is tracked under the Office 365 application is reclaimed or unassigned. The remaining licenses that are assigned to the user are unaffected.
Minimum Permissions Required
User.ReadWrite.All permissions are required to modify the license assigned to the user.
Reclaiming Office 365 User Licenses
The following steps explain how to reclaim Office 365 user licenses using the SaaS Manager user interface.
To reclaim Office 365 user licenses:
On the left-hand navigation of Flexera One, click SaaS.
On the SaaS Applications menu, click Managed. The Managed Applications screen appears.
For a new Office 365 integration, add the Office 365 application. Refer to Adding an Application. Select the Reclamation integration task from the Add Application screen. Click Authorize, and proceed to step 5.
For an existing Office 365 integration, on the Managed Applications screen, select the appropriate Office 365 instance link. Navigate to the Office 365 Application Details screen and select the Integration tab. Click Edit to edit the Office 365 integration. Select the Reclamation integration task from the Add Application screen, and click Save. Proceed to step 5.
To enable license reclamation, navigate to the Office 365 Application Details screen and select the Integration tab. In the Integration Tasks table, select Enabled in the Action column for the Reclamation task.
To reclaim Office 365 licenses, refer to Reclaiming Licenses.
Reclamation API Endpoint
https://graph.microsoft.com/v1.0/users {id | userPrincipalName}/assignLicense
Application Task Tracking
Reclamation has been added to Office 365 in the Application Task Tracking chart.
For release details, refer to the January 2021 release notes.
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Dec 28, 2020
03:16 PM
Office 365 Client Credentials
The Office 365 Client Credentials Integration Instructions document how to integrate this application with SaaS Manager using the authentication method OAuth2 with client credentials. For now, these integration instructions are separate from the Office 365 integration instructions. A future integration enhancement for Office 365 includes a single application supporting both authentication methods, OAuth2 and OAuth2 with client credentials.
For release details, refer to the December 2020 release notes .
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Dec 23, 2020
11:15 AM
Salesforce Minimum Permissions Required
In the Salesforce integration instructions, the Minimum Permissions Required section was updated. See the text below.
Minimum Permissions Required
A System Administrator account is required for initially authorizing the integration. Once that is completed, the account permissions may be lowered to “Read Only”.
For release details, refer to the December 2020 release notes .
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Dec 23, 2020
11:13 AM
ServiceNow License Reclamation
License Reclamation is the process of taking back licenses from application users. These users fall into one of the following scenarios.
Employees who are inactive in your organization’s HR Roster
Application users who have never logged in to an application
Application users who are inactive
Reclaimed licenses help optimize SaaS spend and increase procurement efficiency because you avoid buying additional licenses for new license requests. You also limit security risks by reclaiming licenses from inactive employees in your HR Roster. To achieve these goals, SaaS Manager provides an automated License Reclamation workflow. In addition, SaaS Manager’s reclamation history tracks each step of the License Reclamation workflow and each License Reclamation status. For details, refer to Reclaiming Licenses.
The ServiceNow integration instructions were updated to reference the following license reclamation information:
Minimum Permissions Required
Reclaiming ServiceNow User Licenses
Reclamation API Endpoint
Application Task Tracking
Minimum Permissions Required
The account must have the following roles:
web_service_admin
rest_api_explorer
Reclaiming ServiceNow User Licenses
The following steps explain how to reclaim ServiceNow user licenses using the SaaS Manager user interface.
To reclaim ServiceNow user licenses:
On the left-hand navigation of Flexera One, click SaaS.
On the SaaS Applications menu, click Managed. The Managed Applications screen appears.
For a new ServiceNow integration, add the ServiceNow application. Refer to Adding an Application. Select the Reclamation integration task from the Add Application screen. Click Authorize, and proceed to step 5.
For an existing ServiceNow integration, on the Managed Applications screen, select the appropriate ServiceNow instance link. Navigate to the ServiceNow Application Details screen and select the Integration tab. Click Edit to edit the ServiceNow integration. Select the Reclamation integration task from the Add Application screen, and click Save. Proceed to step 5.
To enable license reclamation, navigate to the ServiceNow Application Details screen and select the Integration tab. In the Integration Tasks table, select Enabled in the Action column for the Reclamation task.
To reclaim ServiceNow licenses, refer to Reclaiming Licenses. Once the reclamation task is executed for the selected users, the entire account and licenses associated with that user will be deleted, and the user will no longer have access to ServiceNow.
Reclamation API Endpoint
https://<<instance>>.service-now.com/api/now/v2/table/{tableName}/{sys_id}
Application Task Tracking
Reclamation has been added to ServiceNow in the Application Task Tracking chart.
For release details, refer to the December 2020 release notes.
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Dec 07, 2020
02:52 PM
Lucidchart License Differentiation
The following Lucidchart integration instruction sections were updated to reflect the new Lucidchart license differentiation feature.
Application Roster
License Types
License Differentiation
Application Task Tracking
Application Roster
The Lucidchart application roster now stores the license types: View-Only and Can-Edit.
License Types
Lucidchart offers two types of licenses - View-Only vs Can-Edit . The following table lists the Lucidchart license types displayed in the Activity tab.
Lucidchart License Types Displayed in the Activity Tab
View-Only
Can-Edit
License Differentiation
SaaS Manager offers a license differentiation feature that allows you to view users by license type. To view this license differentiation feature, navigate to the Activity tab of the Lucidchart App Details screen where you can filter and export the Lucidchart license types.
The total spend for the billable Lucidchart accounts displayed in the Lucidchart App Details screen is based on the Lucidchart license cost details entered in the License Details tab. For details, refer to Entering license details for license differentiation .
Application Task Tracking
License Differentiation has been added to Lucidchart in the Application Task Tracking chart.
For release details, refer to the December 2020 release notes.
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Dec 07, 2020
01:42 PM
Visio Client Credentials Integration Instructions
The Visio Client Credentials integration instructions document how to integrate this application with SaaS Manager using the authentication method OAuth2 with client credentials. For now, these integration instructions are separate from the Visio integration instructions. A future integration enhancement for Visio includes a single application supporting both authentication methods, OAuth2 and OAuth2 with client credentials.
For release details, refer to the December 2020 release notes .
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Dec 07, 2020
01:41 PM
Project Client Credentials (Microsoft) Integration Instructions
The Project Client Credentials (Microsoft) integration instructions document how to integrate this application with SaaS Manager using the authentication method OAuth2 with client credentials. For now, these integration instructions are separate from the Project (Microsoft) integration instructions. A future integration enhancement for Project (Microsoft) includes a single application supporting both authentication methods, OAuth2 and OAuth2 with client credentials.
For release details, refer to the December 2020 release notes .
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Dec 07, 2020
01:38 PM
Smartsheet License Differentiation
The following Smartsheet integration instruction sections were updated to reflect the new Smartsheet license differentiation feature.
Application Roster
License Types
License Differentiation
Application Task Tracking
Application Roster
The Smartsheet application roster now stores the license type based on the user role: Admin, Licensed User, and Free Collaborator.
License Types
The Smartsheet integration displays a list of licenses associated with each discovered user in the Activity tab. The license types are explained below.
Smartsheet License Types Displayed in the Activity Tab
Smartsheet Role
Admin
The user role is assigned as System Admin.
Licensed User
The user role is assigned as Licensed User, Group Admin, or Resource Viewer.
Free Collaborator
The user is neither a System Admin nor a Licensed User.
License Differentiation
SaaS Manager offers a license differentiation feature that allows you to view which users have free Smartsheet accounts and which users have paid Smartsheet accounts. To view this license differentiation feature, navigate to the Activity tab of the Smartsheet App Details screen where you can filter and export the Smartsheet license types.
The total spend for the paid Smartsheet accounts displayed in the Smartsheet App Details screen is based on the Smartsheet license cost details entered in the License Details tab. For details, refer to Entering license details for license differentiation .
Application Task Tracking
License Differentiation has been added to Smartsheet in the Application Task Tracking chart.
For release details, refer to the December 2020 release notes.
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Nov 29, 2020
02:12 PM
Creative Cloud License Differentiation
The following Creative Cloud integration instruction sections were updated to reflect the new Creative Cloud license differentiation feature.
Application Roster
License Types
License Differentiation
Application Roster API Endpoints
Application Task Tracking
Application Roster
The Creative Cloud application roster now stores the Assigned User Groups and Product Names.
License Types
Creative Cloud uses Product Profiles to enable customers to manage their usage. The Creative Cloud integration displays the applications or license type from each discovered user’s product profile in the License Type column of the Activity tab.
The following links list the applications or license types that are tracked.
Creative Cloud Plans & Pricing
Creative Cloud Desktop Apps
NOTE: These Creative Cloud links exclude all special offers or region-specific product plans.
License Differentiation
SaaS Manager offers a license differentiation feature that allows you to view users by application or license type. To view this license differentiation feature, navigate to the Activity tab of the Creative Cloud App Details screen where you can filter and export the Creative Cloud application or license types.
The total spend for the billable Creative Cloud accounts displayed in the Creative Cloud App Details screen is based on the Creative Cloud license cost details entered in the License Details tab. For details, refer to Entering license details for license differentiation.
Application Roster API Endpoints
List Users
https://usermanagement.adobe.io/v2/usermanagement/users/<<OrganizationID>>/
List Groups and Product Profile
https://usermanagement.adobe.io/v2/usermanagement/groups/<<OrganizationID>>/
Application Task Tracking
License Differentiation has been added to Creative Cloud in the Application Task Tracking chart.
For release details, refer to the November 2020 release notes.
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Nov 29, 2020
02:11 PM
Slack License Differentiation
The Slack integration instructions were renamed as Slack (for Workspace) to reflect users integrating with Slack at a workspace level. The following integration instruction sections were updated to reflect the new Slack license differentiation feature.
Application Roster
License Types
License Differentiation
Application Roster API Endpoint
Application Task Tracking
Application Roster
The Slack (for Workspace) application roster now stores the license types: Free and Billable.
License Types
Slack has a Fair Billing Policy where only “Active” members are billed. This information is available via the Billable Info API. The following table summarizes the Slack license types displayed in the Activity tab.
Slack License Types Displayed in the Activity Tab
Free
Billable
License Differentiation
SaaS Manager offers a license differentiation feature that allows you to view which users have free Slack accounts and which users have billable Slack accounts. To view this license differentiation feature, navigate to the Activity tab of the Slack App Details screen where you can filter and export the Slack license types.
The total spend for the billable Slack accounts displayed in the Slack App Details screen is based on the Slack license cost details entered in the License Details tab. For details, refer to Entering license details for license differentiation.
Application Roster API Endpoint
The following endpoint has been added for license differentiation:
https://slack.com/api/team.billableinfo
Application Task Tracking
License Differentiation has been added to Slack (for Workspace) in the Application Task Tracking chart.
For release details, refer to the November 2020 release notes.
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Nov 10, 2020
08:33 AM
Salesforce Reclamation API Endpoint
The Salesforce Integration Instructions now include a Reclamation API endpoint to deactivate a Salesforce user.
https://<<SalesforceInstance>>.salesforce.com/services/data/v48.0/composite/batch
To deactivate a user in Salesforce, add the following URL in the request body of the API:
{ "method" : "PATCH", "url" : "v48.0/sobjects/user/<<userId>>", "richInput" : \{"IsActive" :false}
}
Refer to the Salesforce documentation regarding all User Deactivation Considerations (billing and license, record access, etc.).
For release details, see the November 2020 SaaS Manager Release Notes .
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Oct 27, 2020
04:42 PM
PingOne Cloud (Enterprise) Integration Instructions
The PingOne Cloud for Enterprise suite provides single sign-on (SSO) and identity management for cloud-based applications.
Information Stored
The PingOne Cloud (Enterprise) Integration pulls an Application Roster, Application Access, Application Discovery, SSO Application Roster, and SSO Application Access with the following stored data.
NOTES:
The information stored is subject to change as enhancements are made to the product.
For Single Sign-On (SSO) information, the SSO Name is the name of the application managed by the SSO provider. The SSO Display Name is the display name of the application managed by the SSO provider. Depending on the application, these two names may appear the same or different. Therefore, both SSO Name and SSO Display Name are stored in SaaS Manager.
Application Roster
User ID
Email
First Name
Last Name
Active Date
Application Access
User ID
Occurred (Last Login)
Application Discovery
Application ID
Application Name
SSO Application Roster
User ID
Email
First Name
Last Name
SSO Name
SSO Application ID
SSO Application Instance ID
SSO Application Access
User ID
Occurred
SSO Name
SSO Display Name
SSO Application ID
SSO Application Instance ID
Minimum Permissions Required
Administrator
Authentication Method
Basic
API Endpoints
Application Roster and Application Access
https://directory-api.pingone.com/api/directory/user
Application Discovery
https://admin-api.pingone.com/v3/applications/instances/idp/<Account ID>
NOTE: "Account ID" is the same as "Client ID".
SSO Application Roster
https://directory-api.pingone.com/api/directory/user
https://admin-api.pingone.com/v3/reports/<Account ID>/poll-subscriptions/<Poll Subscription ID>/events
SSO Application Access
https://admin-api.pingone.com/v3/reports/<Account ID>/poll-subscriptions/<Poll Subscription ID>/events
Application Task Tracking
The Application Task Tracking chart has also been updated to include PingOne Cloud (Enterprise).
For release details, see the October 2020 SaaS Manager Release Notes .
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Oct 26, 2020
11:47 AM
Expansion into EMEA
SaaS Manager has set up a European, the Middle East and Africa (EMEA) data center to support customers in EMEA. All existing SaaS Manager features are available, and all data is 100% live at app.flexera.eu.
For release details, see the October 2020 SaaS Manager Release Notes .
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Oct 26, 2020
11:47 AM
G Suite Integration Instructions
The Integrating G Suite with SaaS Manager section of the G Suite Integration Instructions was updated. Instructions were added for obtaining the G Suite Domain Name.
For release details, see the October 2020 SaaS Manager Release Notes .
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Oct 26, 2020
11:46 AM
Workday Integration Instructions
The Workday HCM New integration instructions have been renamed Human Capital Management (Workday). The name change reflects the application’s name as listed in SaaS Manager’s Managed Applications and Add Application screens and in Technopedia’s application catalog.
Application Task Tracking
The Application Task Tracking chart has also been updated for Human Capital Management (Workday).
For release details, see the October 2020 SaaS Manager Release Notes .
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Latest posts by dwampach1
Subject | Views | Posted |
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57 | Jan 08, 2021 09:20 AM | |
50 | Dec 28, 2020 03:16 PM | |
53 | Dec 23, 2020 11:15 AM | |
51 | Dec 23, 2020 11:13 AM | |
78 | Dec 07, 2020 02:52 PM | |
53 | Dec 07, 2020 01:42 PM | |
52 | Dec 07, 2020 01:41 PM | |
53 | Dec 07, 2020 01:38 PM | |
81 | Nov 29, 2020 02:12 PM | |
55 | Nov 29, 2020 02:11 PM |
Activity Feed
- Posted SaaS Management: Office 365 License Reclamation on SaaS Release Blog. Jan 08, 2021 09:20 AM
- Posted SaaS Management: Office 365 Client Credentials Integration Instructions on SaaS Release Blog. Dec 28, 2020 03:16 PM
- Posted SaaS Management: Salesforce Minimum Permissions Required on SaaS Release Blog. Dec 23, 2020 11:15 AM
- Posted SaaS Management: ServiceNow License Reclamation on SaaS Release Blog. Dec 23, 2020 11:13 AM
- Posted SaaS Management: Lucidchart License Differentiation on SaaS Release Blog. Dec 07, 2020 02:52 PM
- Posted SaaS Management: Visio Client Credentials Integration Instructions on SaaS Release Blog. Dec 07, 2020 01:42 PM
- Posted SaaS Management: Project Client Credentials (Microsoft) Integration Instructions on SaaS Release Blog. Dec 07, 2020 01:41 PM
- Posted SaaS Management: Smartsheet License Differentiation on SaaS Release Blog. Dec 07, 2020 01:38 PM
- Posted SaaS Management: Creative Cloud License Differentiation on SaaS Release Blog. Nov 29, 2020 02:12 PM
- Posted SaaS Management: Slack License Differentiation on SaaS Release Blog. Nov 29, 2020 02:11 PM
- Posted SaaS Management: Salesforce Reclamation API Endpoint on SaaS Release Blog. Nov 10, 2020 08:33 AM
- Posted SaaS Management: New PingOne Cloud (Enterprise) Integration Instructions on SaaS Release Blog. Oct 27, 2020 04:42 PM
- Posted SaaS Management: Expansion into EMEA on SaaS Release Blog. Oct 26, 2020 11:47 AM
- Posted SaaS Management: Updated G Suite Integration Instructions on SaaS Release Blog. Oct 26, 2020 11:47 AM
- Posted SaaS Management: Renamed Workday Integration Instructions on SaaS Release Blog. Oct 26, 2020 11:46 AM
- Posted SaaS Management: Reclaiming Licenses on SaaS Release Blog. Oct 14, 2020 05:27 PM
- Posted SaaS Management: Updated Smartsheet Integration Instructions on SaaS Release Blog. Oct 14, 2020 05:26 PM
- Posted SaaS Management: Enhanced Add Application Workflow on SaaS Release Blog. Oct 14, 2020 05:25 PM
- Posted SaaS Management: New Duo Security Integration Instructions on SaaS Release Blog. Oct 14, 2020 10:56 AM
- Posted SaaS Management: Azure and Office 365 Integration Instructions on SaaS Release Blog. Oct 14, 2020 10:56 AM
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