About m2019sam

m2019sam · ‎Nov 29, 2022

Hi, i am looking to create insights in IT Visibility that can be grouped by or filtered by Organizational units defined in IT Asset Management. Also, not sure how the geo attribute can be used or where the value can be found. Appreciate any tips!

m2019sam · ‎Oct 19, 2020

Hi, thanks for your reply. Temporarily I do not have access to customer´s site. Will check when i can how the purchases were imported.

m2019sam · ‎Sep 23, 2020

Hi, Our new customer has negative licenses count for some Microsoft licenses. Is it something that happens whne using MLS to upload the licenses? Thanks in advance. Kind regards, Maria

m2019sam · ‎Sep 15, 2020

Hi, you can create a new customized role and just enable Troubleshooting: advanced access and log. Assign this role to the consultant besides his View Only or Operator role. This is just needed as mentioned before to download LMS archive. Regards, Maria

m2019sam · ‎Sep 15, 2020

Hi @ruben_mate , i would start with Installations where you have the Inventory Device. Then add the object license linked to that inventory device. I understand that you have then 2 options: add a column (Corporate structure or cost center) linked to device or linked to a license. I guess the first makes more sence. Hope it helps. Kind regards, Maria

m2019sam · ‎Jun 16, 2020

Hi, i don´t quite see well the difference between the "Licensable" and "Used" at the Consumption Tab for Oracle Packs and Options. I see that Diagnostics might be licensable but not used (pre-requisite for Tuning). But what about others, f.e. Advanced Compression. How is to interpret a intsance flagged licensable but not used? Was a feature used in the past? Which column does contribute eventually for consumption? Other reports are also a bit confusing. At the instance level there is only the column "Used" at the option tab available. On the contrary, on a customer report I have created following the Oracle Practice Guide, there is a column "License requiered". Is this then displayed in "licensable" on the consumption tab? Knowing this, its also easier to look through the LMS archive. Other question, did anyone encounter the issue in Oracle Server Worksheet reporting incorrectly the usage of Options and Packs (Licenses are created). Thanks in advance. Kind regards, Maria

m2019sam · ‎Jun 03, 2020

Hi, @ChrisG, another question to Products at Risk at Management Dashboad: Is here a way to display financial value at risk for license created without entitlements? I have filled in financial amount on the license tab, but it is not being picked up. Kind regards, Maria

m2019sam · ‎May 27, 2020

@kclausen, we habe the same issue but with the version 2019R1

m2019sam · ‎May 26, 2020

I have now deleted and created again the license and it worked. But I have also added CC Suite as an application because its the one that is being recognized. Thanks, Maria

m2019sam · ‎May 26, 2020

Hi @kclausen, thanks for your reply. When do you recommend then to use the Suites? Is it more suitabl in case of automatic recognition for User metric? Kind reagrds, Maria

m2019sam · ‎May 26, 2020

Hi Dennis, the SKU 65297757BA02A12 is the one for Creative Cloud all apps, not only Phototshop. Maybe I have not made myself clear. The license is created correctly with the applications of Creative Cloud (as an application suite) and its respective downgraded versions attached. However, some application installed as Standalone (Photoshop and InDesign 2020) are not covered on a device where also the Suite Creative Cloud 2019 has been recognized. I am wondering why. Maybe because they are just recognized as Standalone. BR, Maria

m2019sam · ‎May 18, 2020

Hi, we have used 65297757BA02A12. The downgrade rights were changes already manually until 2018. Regards, Maria

m2019sam · ‎May 18, 2020

Hi @dennis_reinhardt, thanks for pointing it out - i have uploaded the right pictures. The applications are recognized. This is more the problem of downgrading. I thought if i have Photoshop 2020 installed it should be covered by CC 2020, but it is not. The licence CC 2020 is only covering CC 2019. Maybe because it does not cover compoments of CC if there are 2 or less (in this case Photoshop and InDesign)? BR, Maria

m2019sam · ‎May 17, 2020

Hi all, i have created a CC license (User metric) with CC 2020 application attached. Now, a Device appears with the installations you see on the screenshot (CC 2019, CC 2018, Photoshop 2020 and Dreamweaver 2020). The last two installations arenot covered by the license. I have added those applications additionally to the CC license now. But my question is should not it be covered by the license already? Thnaks in advance, Maria

m2019sam · ‎Nov 29, 2019

Hi, does somebody has experience about how well OpenText products are automatically recognized by FNMS? Especially: - Archive Center - Content Suite Platform - Documentum Platform - RightFax Thanks in advance, Maria

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Date Last Visited	‎Mar 15, 2023 06:54 AM

IT Visibility Insight grouped by OU

Re: Negative Microsoft licenses numbers

Negative Microsoft licenses numbers

Re: Which is the right privilege to give to let user use the Oracle Instance page

Re: Creation of a report with licenses that are consuming the devices of a Corporate Unit

Oracle Consumption Licensable vs. Used

Re: Handling Products 'At Risk'

Re: 2019R2 - Oracle Server Worksheet is Empty

Re: Adobe CC recognition

Re: Adobe CC recognition

Re: Adobe CC recognition

Re: Adobe CC recognition

Re: Adobe CC recognition

Adobe CC recognition

Opentext Recognition

IT Visibility Insight grouped by OU

Re: Negative Microsoft licenses numbers

Negative Microsoft licenses numbers

Re: Which is the right privilege to give to let user use the Oracle Instance page

Re: Creation of a report with licenses that are consuming the devices of a Corporate Unit

Oracle Consumption Licensable vs. Used

Re: Handling Products 'At Risk'

Re: 2019R2 - Oracle Server Worksheet is Empty

Re: Adobe CC recognition

Re: Adobe CC recognition