Your feedback is what makes our products great and your voice is critical to understanding how our products can solve your biggest challenges. To provide your insights and help shape our products, sign up to take part in our Product Discovery Program. For details about Discovery, see below and join us! Join Us! Participation in this program is open to current Flexera customers and partners. Click here to become a member of our Discovery Community. FAQs What is Product Discovery? Product Discovery is the process of learning from customers and partners (users) about their experiences with our products. As an industry expert, Marty Cagan, says, “I really don’t know how you can build products users will love without a deep understanding of those users, and you won’t get that without lots of direct communication – including face-to-face interactions.” (From Inspired, How to Create Products Customers Love, 2008) How is Discovery different from Ideas? Ideas come from our customers and partners and are suggestions for enhancements, product changes or new features. Discovery is where we reach out to you to talk specifics and get your feedback on the Ideas. Click here to go to our Ideas page. What is the purpose of the research? To solve your biggest challenges. When you participate in our research, you will be sharing your feedback with the people who have direct influence on the product and design process. As a result, you will help improve our products and in the long run, your experience with them. What am I signing up to do? Other than surveys, we typically conduct virtual meetings that range from 30 minutes to an hour. These discussions center around understanding your point of view regarding your interactions with our current (or future) products. There is never anything to prepare – just tell us your opinion. How does it work? To be a part of Flexera Discovery program, you simply fill in and register via the form above. When we begin a new Discovery project, our product team will review the Discovery customers who fit the profile (title and product(s) used). If you are a fit for the project, you will get an email from us with details regarding the project and requested time commitment. If the project is of interest to you, please join us for a great discussion. If you are not available for this project, that’s OK too. We will hope to catch you for the next Discovery project. Note: We do like to meet in person when/if possible. With Covid-19 still a concern, we are meeting virtually via Microsoft Teams for 30 minute or hour sessions. How often do I have to participate? You can participate as much or as little as you would like. It’s completely up to you. What is the meeting format? Usually we meet in virtual 1:1 meetings (via Microsoft Teams). Sometimes we send a survey, sometimes we host virtual, small user groups - it depends on the need. As Covid-19 concerns shift, we hope to conduct more in-person meetings and site visits (Yes, we like to visit you in person if we can). Do I need to do something to get ready? Typically, there is nothing for you to prepare – just a willingness to share your opinions and experiences. We always let you know what type of research we are conducting on our initial outreach for each project. This includes our method of research (survey, discussion, or, when appropriate, on-site) as well as how long we think it might take. How often will you ask me to participate? While we will make every effort not to reach out too often, we may ask up to 3-4 times a year. Again, you can always decline if you have other obligations. Or if you need to step back, please email Discovery@Flexera.com and we will put you ‘on hold’ or remove you from the Discovery community. Who can sign up to be part of Discovery? Anyone over 18 who is a current Flexera customer or partner can be part of this community. We want to speak with individuals across all levels of ‘savviness’ from beginner to super-user and all ranges of job/industry backgrounds. After all, everyone has different perspectives, so we want to make sure we learn from everyone. Can I opt out of Discovery? Yes, you can. Please click the ‘opt out’ button at the bottom of the form or you may email Discovery@Flexera.com to be removed from the Discovery community. ... View more

Our User Experience (UX) team would like your help to better understand your needs and experience with IT Visibility. The team would like to learn from ITAM’s/SAM’s to test new design concepts.  They want to gather your feedback regarding the expectations, designs, functionality and user experience. If you would like to participate, the review will take about 45 minutes to 1 hour.  They only want to hear your opinions so there is nothing to prepare.  If you are interested in participating, please e-mail LTaylor@Flexera.com.  If you can, please include some times you are available and your location/time zone so that he can set up a convenient meeting with you.  Thank you for your help and interest in this project.  The UX team looks forward to learning from you soon!   IT Visibility Discovery   ... View more

Hi!  A new opportunity was just posted in the AdminStudio Blog but wanted to make sure the request for product feedback was called out here as well.  All future requests for feedback will be posted in the Blog so make sure to sign up there as well!     Our product team has got some great ideas for AdminStudio which could help improve efficiency, save time and automate your current application packaging and deployment processes. They would love to discuss these ideas with you and seek your feedback. Please email Discovery@Flexera.com if you are interested in meeting with us for 30 minutes to provide your feedback and note AdminStudio Discovery in the Subject line.  Thank you for letting us learn from you - we hope to speak with you soon! https://community.flexera.com/t5/AdminStudio-Blog/AdminStudio-Product-Discovery/ba-p/168395/jump-to/first-unread-message    ... View more

Our product team has some great ideas for AdminStudio which could help improve efficiency, save time and automate your current application packaging and deployment processes. They would love to discuss these ideas with you and are seeking your feedback. Please email Discovery@Flexera.com if you are interested in meeting with us for 30 minutes to provide your thoughts and note AdminStudio Discovery in the Subject line.  Thank you for letting us learn from you - we hope to speak with you soon!   ... View more