Overview Microsoft have announced plans to discontinue the support for Basic authentication for Exchange Online and are recommending that all the new and existing customers now use modern authentication.  Please find more details here.   Solution Approach  In line with these changes and as part of our continued commitment to support key vendors such as Microsoft, we have planned to release a hotfix for App Portal 2022 R1 which will enable Exchange Online authentication via the Graph API. The hotfix will be shared as part of Flexera App Broker Knowledge Base article. Full installation details are included as part of the KB article download. Our App Portal 2023 release will include support for Exchange Online authentication via the Graph API. Further details regarding the release date will be posted on the Flexera Community nearer the time.   Recommendations  If you are using App Portal 2021 R2 or earlier, we recommend that you upgrade to App Portal 2022 R1 and apply this hotfix. This will ensure that you can continue to benefit from the Flexible Approval capability with modern authentication - within App Portal. ... View more

Overview  Jamf have announced plans to discontinue the support for Basic authentication for the Classic API in an upcoming release of Jamf Pro. At present this is estimated to occur between August and December 2022.   Please find more details here.   Solution Approach  In line with these changes and as part of our continued commitment to support key vendors such as Jamf, we are planning to release hotfix for App Portal 2022 R1 & App Portal 2021 R2 which will allow authentication via the Bearer Token.   The hotfixes will be shared as part of Flexera App Broker Knowledge Base article for App Portal 2022 R1 and App Portal 2021 R2, respectively. Full installation details will be included as part of the KB article download.   Our App Portal 2023 release will include support for Jamf Pro authentication via Bearer Token. Further details regarding the release date will be posted on the Flexera Community nearer the time.   Recommendations  If you are using App Portal 2021 R1 or earlier, we recommend that you upgrade to App Portal 2021 R2 version or later and apply this hotfix. This will ensure that you can benefit from the Jamf Pro integration – using Bearer Token authentication – within App Portal. If you are planning to use Jamf Pro version 10.34.0 or earlier, still you can proceed using your current version of App Portal integrating Jamf Pro via Basic Authentication. ... View more

We are delighted to announce the general availability of App Portal / App Broker 2022 R1 release. App Portal / App Broker 2022 R1 includes the following features and improvements Intune Windows (Win32) App support for Windows 10 devices We have added the support for Windows (Win32) App for deploying software to Windows 10 devices using Microsoft Intune - a unified endpoint management tool along with support for Microsoft Store for Business Apps and Windows Line of Business Apps (.msi and .msix) app type respectively. ServiceNow integration capabilities that exist in the product are supported for Microsoft Windows (Win32) app also. Support SmartUninstall with Flexera One ITAM As part of this release, we added support for the SmartUninstall capability when App Portal is integrated with Flexera One IT Asset Management (ITAM). This capability was available earlier only when App Portal was integrated with FlexNet Manager Suite On-Premises. SmartUninstall allows license reclamation even if an uninstallation program is not defined in the catalog item for the application. Uninstallation of the application is handled by the Smart Uninstaller and there is no dependency on the deployment technology. Support is limited to msi packages only. REST API for Question / Answer capability Questions REST API will help customers who are using their home-grown IT storefront or ITSM systems leverage the Question and Answer capability. The following REST API methods have been added in this release. Getting list of Questions associated with catalog item(s). Submitting Answers to Questions for an Order and its Requests. Getting details about submitted Questions and Answers associated with a Request or an Order.   Update to use Flexera IAM to access Flexera One ITAM API There is a plan later this year to retire Flexera Authentication Gateway Service (AGW), which is currently used to authenticate API calls from App Portal / App Broker to Flexera One IT Asset Management (ITAM). Starting with this release, App Portal / App Broker supports integration with Flexera One IT Asset Management using the Flexera One Identity and Access Management (IAM). It is recommended that customers using Flexera one ITAM switch to integration by authentication via IAM Refresh Token before AGW is retired. Patches for customers on older versions of App Portal / App Broker will be shared later.   This release also includes the support for newer San Diego version of ServiceNow. We would like to let you know that the following customer idea submitted in Flexera Ideas portal is addressed in this release. AB-I-53: FNMS Cloud Smart Uninstaller support For the complete list of features and resolved issue in App Portal / App Broker 2022 R1, please refer the release notes here. App Portal / App Broker 2022 R1 is now available for download in Product and License Center. To keep yourself updated with App Portal / App Broker product releases and updates, please subscribe to this release blog! We love to hear about your experiences and feedback by posting a comment here or in the App Portal Forum. Of course, the friendly Flexera Support team is also always standing by to take your call. Thanks for being a partner of Flexera on this journey. ... View more

We are happy to announce the general availability of App Portal / App Broker 2021 R2 release. App Portal / App Broker 2021 R2 includes the following features and improvements Integration with Microsoft Intune for Windows 10 devices This release introduces the support for deploying software to Windows 10 devices using Microsoft Intune - a unified endpoint management tool. App Portal / App Broker helps the customers who are invested into Configuration Manager by supporting co-management capability, that enables the ability to concurrently manage Windows 10 devices by using both Configuration Manager and Microsoft Intune. The following app types are supported as part of Intune integration for Windows 10 devices: Microsoft Store for Business Apps Windows Line of Business Apps (.msi and .msix) ServiceNow integration capabilities that exist in the product are supported for Microsoft Intune also. Microsoft Intune has a limitation of not being able to provide the domain value of the device. Due to this, if Intune is chosen as the source of device data sync, App Portal does not currently have support for license governance capabilities like license reservation and license reclamation out of the box. However, we have come up with workaround to mitigate the device domain problem, using this workaround license governance can be achieved in limited way if inventory data is available from FlexNet Manager Suite. If the customer has comanaged devices, the recommendation would be to use Configuration Manager as source of data sync to get benefit of license governance. Integration with Jamf Pro and VMware Workspace ONE UEM As part of this release, we have aligned the rebranding of Casper Suite and AirWatch in the product & documentation and renamed them as Jamf Pro and Workspace ONE UEM respectively. App Portal / App Broker continues to integrate with latest Jamf Pro 10.31.1 version to deploy the applications on the mac devices and integrates with latest VMware Workspace ONE UEM to manage the installations on Android and iOS mobile devices respectively. Support for ServiceNow Quebec and Rome versions  This release also includes the support for newer Quebec and Rome versions of ServiceNow respectively. We would like to let you know that the following customer ideas submitted in Flexera Ideas portal are addressed in this release. AB-I-9: Search and Filter Workflows to Save time AB-I-64: Support for Jamf 10.31.1 For the complete list of features and resolved issue in App Portal / App Broker 2021 R2, please refer the release notes here. App Portal / App Broker 2021 R2 is now available for download in Product and License Center. To keep yourself updated with App Portal / App Broker product releases and updates, please subscribe to this release blog! We love to hear about your experiences and feedback by posting a comment here or in the App Portal Forum. Of course, the friendly Flexera Support team is also always standing by to take your call. Thanks for being a partner of Flexera on this journey. ... View more

We are excited to announce the general availability of App Broker / App Portal 2021 R1 release.  App Broker / App Portal 2021 R1 includes the following features and improvements: Ability to use an existing collection to create Catalogs IT administrators would prefer to use the existing collections from ConfigMgr to create the Catalogs to avoid maintaining multiple collections. Using this capability, you will be able to select the existing collections from ConfigMgr to create Catalogs in App Broker / App Portal. This feature will also help improve time to deploy the application to the target devices thus achieving better performance. When this capability is enabled, App Broker / App Portal will use the "Approve application requests for user per device" capability in ConfigMgr in the background. This feature will deploy the application immediately for a given user and device. If the user has multiple devices associated with them, they can request the application for each device separately. Ability to classify Catalog items App Portal now provides Catalog Classification to provide flexibility for the Administrator to optionally categorize a catalog item as either a preferred or non-preferred product. On the browse catalog page, users can then differentiate between preferred and non-preferred catalog items. When they attempt to checkout a non-preferred catalog item, it will be recommended that they choose from a list of preferred catalog items attached to the catalog by the administrator. Support for ServiceNow Paris version This release of App Broker / App Portal includes the support for the newer Paris version of ServiceNow. For the complete list of features and resolved issue in App Broker / App Portal 2021 R1, please refer the release notes here. App Broker / App Portal 2021 R1 is now available for download in Product and License Center. We would love to hear your ideas for App Broker / App Portal via our new Ideas portal. To keep yourself updated with App Broker / App Portal product releases and updates, please subscribe to this release blog! Please share your experiences and feedback by posting a comment here or in the App Broker Forum. Of course, the friendly Flexera Support team is also always standing by to take your call. Thanks for being a partner of Flexera on this journey. ... View more