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License Count Mismatch

sivabalan_ej
By
Level 2

Hi Folks,

Im finding contradiction in the number of Used licenses in below to places:

 

1) Assets --> Licensing ---> Subsciptions Summary ---> Total Licenses Used

2) Assets --> Licensing ---> Filtering the licensed devices in core licensing table

Please guide what could be the possible reasons.

I have attached the screenshot for your reference.

 

Thanks In Advance

Sivabalan

(1) Reply

bmadden
By Level 5 Flexeran
Level 5 Flexeran

Hi,

 

Please submit a support case so the support engineering team can look into the discrepancy.

 

You can open a new case under the Support menu here in Community.

 

Regards