Solved: No Flex Deploy download option in RISC Portal

jameskeech · ‎Jul 18, 2022

Hello,

When looking at the assessment in the RISC portal, there is no option to download the Flex Deploy OVF template. Where can I find the OVF for the Flex Deploy appliance?

Additionally, is there a way to reset the bootstrap code for the RN150 appliance? When configuring the appliance I selected no to using Flex Deploy.

Regards,

James

BrooksW · ‎Jul 19, 2022

Hi James,

This would indicate the subscription code you entered does not have Flex Deploy entitlement. There is also no way to reset the bootstrap code. A new assessment and appliance would need to be deployed. You can reach out to your account manager, or open a support ticket, to confirm FDP entitlement.

Thanks!

View solution in original post

BrooksW · ‎Jul 19, 2022

Hi James,

This would indicate the subscription code you entered does not have Flex Deploy entitlement. There is also no way to reset the bootstrap code. A new assessment and appliance would need to be deployed. You can reach out to your account manager, or open a support ticket, to confirm FDP entitlement.

Thanks!