Hi Forum,
I have observed that there are few devices that are missing last used date for few applications for example
but as per the user confirmation that we have got that they were using applications in their devices.
Kindly guide me where to start to know the route cause of this situation.
All devices are inventoried through agents.
Much appreciate your help 🙂 .
Jul 24, 2023 11:09 AM
There are many connections and relationships in data that need to hold up for usage to be identified on a recognized application installation. The following post contains a lot of information about usage metering and gotchas to be aware of: Application usage metering using the FlexNet inventory agent.
Some places to look and points to consider are:
Jul 24, 2023 08:23 PM
Hi,
while doing the Agent role out need to enable Application usage or you should enable the application usage and to target devices then run the rule.
Thanks,
Sreerama Yenuga
Jul 25, 2023 06:07 AM
Thanks Sreerama - I will take this into consideration
Jul 25, 2023 09:24 AM