Dec 11, 2018 02:11 AM
@kathy_allen - Allow maintenance gap may be hidden in the column chooser on the purchases grid for you. Click the column chooser button, and drag the column into the grid so that it is displayed:
@ChrisG - thanks I found it and added it.
@ChrisG- I am seeing instances where I have several individual purchases for a product tied to a license, each with its own effective/expiry dates. The purchases are perpetual and all fall under the version of the license. The license is has 'Planned non-reneal' checked. However a few of the purchases have this alert. Given they are all individual purchases, why is it flagging some of them?
@kathy_allen - it isn't clear from the screenshot what the alert you're asking about here is. The reason for the alert appearing on some purchase records and not others will likely be due to some differences between the records, but without knowing the alert in question it is hard to postulate much more than this.
@ChrisG The alert is for a gap in maintenance coverage. there are 9 purchases attached to the license . they are perpetual licenses with maintenance and have the same SKU but just the last 3 have the alert.
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Hi Team,
i'm facing an issue with on prem 2018 R2 version and when trying to check the option allow maintenance gap and save its giving the below error.
Please suggest.
Regards,
winvarma
I've seen that error as well when trying to check the maintenance gap box in FNMS displayed in IE. If I check the box while using FNMS via Google I do not get that error.