Why doesn't FNMS recognize Flexera SKUs for FNMS (lol)???

[jq3i4h9u]

We have FlexNet Manager for Clients (cloud subscription)

The SKU supplied to us by Flexera was FNMCL-CL-S-XXX

However, FNMS doesn't recognize this very SKU.

So what gives? I don't get it.

[jq3i4h9u]

Also, same issue for FNMS for DC
SKU supplied = FNMDC-CL-S-XXX

And this is not recognized by FNMS

[jq3i4h9u]

Disappointing

[KPBussey]

I'm sorry for the delayed response. I'm in touch with our team to get you an answer.

[Natalie]

Hi everyone! I'm Natalie, the product manager for our FlexNet Manager content libraries. 

We formerly had a process that ensured we would always get these SKUs as part of the FlexNet Manager release process - but it appears that something bad has happened to it, thanks for this note!  I've directed our team to not only restore what we were doing to cover FlexNet Manager itself but also ensure that our other Flexera product SKUs are flowing cleanly into our SKU library.