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Web portal issue after upgrading to 2020R1 on prem

HI Forum,

Getting configuration error after upgrading to 2020R1 on-prem

Description : An error occurred during the processing of a configuration

Parser error Msg: Could not load file or assembly 'DevExpress.Data.V15.1, version=, etc.................

attached the snapshot for reference, please suggest. this is a prod setup and need to solve this issue else have to revert to older version.




(1) Reply
By Community Manager Community Manager
Community Manager

It looks like you still have a Web.config file from a previous FlexNet Manager Suite release installed for some reason: I believe the Web.config file on a clean 2020 R1 install should refer to the DevExpress.Data.v15.1 assembly with version, not as you are seeing.

If you have a working 2020 R1 install, perhaps compare the details in the <InstallDir>\WebUI\Web.config file from that install to your problematic install.

Alternatively, you will likely be able to get to a clean state with the following steps:

  1. Uninstall the application server component that is currently installed.
  2. Remove (hide) any contents from the E:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\ directory that are left in place after the uninstall.
  3. Install the application server component afresh.
  4. Running the Config.ps1 script.
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