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Re: SKU library

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I found an alert on the purchase tab that states "SKu does not match".  the list seems too small to show all the SKUs that are not in the library. this is in the cloud. 

so what does SKU does not match mean? maintenance SKu tied to license? or what?

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Flexera
Flexera

Re: SKU library

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@schilnr - I am not familiar with an alert that says "SKu does not match".  Would you please be able to attach a screen shot?

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Re: SKU library

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used to say something like "sku not in library". that doesn't exist anymore. 

see attached document

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Flexera
Flexera

Re: SKU library

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See attached.  The Alert Filter Name is just a shortened version of the message you get when you hover over the alert icon on an actual purchase line.  This is to reduce the size/length of the selections in the Alert Filter drop down.

The filter value in the Drop Down list is "SKU Does Not Match"

The message when you hover over the Alert Icon on an actual purchase line is "A purchase could not be linked to a license because is has an unrecognized SKU"

This screen capture is from FNMS 2020 R1.

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Re: SKU library

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thanks for the screen shot. 

This alert then is not picking up all the invalid SKUs. 

I've attached a spreadsheet of all the purchases that had the alert. 

then I looked thru some of the other purchases, and found other SKUs not in the library, that did not show up with this alert. Something is not working here. 

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