Is anyone else experiencing poor FNMS performance? Since roughly 9am BST?
Slow page turns, login authentication issues and pages timing out system wide are the key issues I am facing currently.
Oct 18, 2019 03:51 AM
The first port of call would be to check our Status page: https://status.flexera.com/ but no issues have been reported, which suggests it may be a local issue. I'd recommend trying an alternative browser and checking network activity in Chrome (https://developers.google.com/web/tools/chrome-devtools/network). I see you have already raised a support case, so please continue to troubleshoot the issue with the assigned agent.
Hope this helps,
Oct 18, 2019 08:36 AM
Hello There, although we are in the North American FNMS Cloud Region ... our reconciliation failed this morning at 3 am Eastern Time (Toronto, Ontario, Canada) which translates to approximately 8 am BST time. From our logs it was a broken connection which leads me to thing it was a Network type of failure. Perhaps there was some maintenance activity going on somewhere that has impacted both regions. I have updated an existing Case I had with this as well.
Oct 18, 2019 10:01 AM