Hi Guys,  👋 Firstly please move this out of the FNMS forum if needed, as I couldn't really find a home for it on the Flexera Community elsewhere. When accessing a Flexera Ideas page, or opening the email the system sends when a change has been made to the status of an Idea, the link provided directs you to a Salesforce login page, that I do not have the credentials for.  Can this please be fixed.   Clicking View Idea, then takes you to the below URL and following page > https://login.salesforce.com/?ec=302&startURL=%2Fapex%2Fahaapp__AhaRedirector%3Freturn_to%3D%252Fideas%252FITAM-I-72%253Futm_source%253Didea_mailer%2526utm_medium%253Demail%2526utm_campaign%253Dsubscribers_status_change     Ben   ... View more

Hi Guys, I wondered if you can help as I'm struggling to understand the difference between Restrictions and Group Assignment in the Licence Properties tab, and when you would use either to lock down a licence. On our FNMS instance, we purchase entitlement in each individual market that we operate in, so the UK and Canada for example.  We then have one licence of that product so Adobe Acrobat Standard DC 2020, in which we allocate the Purchase and Entitlement to that market under Group Assignment. Or should we be creating a licence for the product for every market we have purchased for, and then use Restrictions to define the parameters of the licence.  So for example Adobe Acrobat Standard DC 2020 | UK, we then attribute all UK purchases to this licence, and then use Restrictions to restrict this licence for the UK only. The point to note is if we purchase a licence for use in the UK, we do then share this with our other markets. Any thoughts would be welcome. Ben ... View more

Hi Guys, I am looking to map our Oracle Internet Developer Suite licences to the applicable products that are included as part of the licence.  What is the optimal way to do this, would it be a case of building the licence to include the various applications, with my understanding that the following applications should be included > Oracle JDeveloper                                                                               Oracle Forms.            Oracle Reports.                                                                                 Oracle Designer.                                                                                          Oracle Discoverer.                                                                                      Oracle Software Configuration Manager.                                                      Or is building a suite or bundle a better use case for this type of licence. I'm guessing there is no entry in the PURL for Oracle IDS, that I can take advantage of? Ben ... View more

Hi Guys, I am looking to upgrade our inventory agents from v13 to the latest version v15.2. As we typically deploy our agents using a deployment tool, an automatic upgrade for the agent via the beacon I believe is out of the question after reading the documentation.  So for Windows devices, what is the recommended way to upgrade these agents? Are we able to install the new agent over the top of the old agent and the installer routine will take care of the necessary changes. Or is it a case of stopping the services/tasks, uninstalling the agent, removing the legacy directories and registry entry and then installing the new agent. On my test install I have carried out both of the above scenarios and the agent has reported in successfully, so I was looking to understand what the recommended process was.  I have built a script to remove the old agent and install the new agent on Unix based devices, as there does not seem to be an upgrade path for these agents. Ben ... View more