it has happened that FNMS is giving as result the existance of Oracle Programmer, but the customer says it is not there.
I found out that the evidence found is Installer of type OUI.
What does this means?
I've read https://community.flexera.com/t5/FlexNet-Manager-Knowledge-Base/OUI-Evidence-Reported-by-FNMS-Oracle... but is not clear on its purpose. Are we telling that we show Oracle Programmes are installed and that need to be licensed?
If you ignore the evidence, then any devices that actually do have Oracle Programmer installed on them would not be reported by FlexNet Manager.
Therefore, the recommendation is to address the COMPS file on each computer where a false positive is being found.
OUI evidence is extracted by the inventory agent when it discovers local comps.xml files during the file scan. These XML files contain installer data, which is used by FNMS to recognise application installations.
If you wish to exclude the contents of a particular comps.xml file, then one option is to use a directory exclusion for the file evidence scan:
If you review the agent's tracker.log, you will see lines of the form:
"'<DirPath>\comps.xml' has been detected as a possible package registry"
This will let you know which comps.xml files have been picked up during the file scan.
@marcog - As reported by our customers, we have seen many cases where an Oracle application is uninstalled, but the comps.xml file does not get updated/deleted. Therefore, the evidence remains that the application exists and a False Positive is reported.
This is why the Agent Log file reports on the location of the comps.xml files that are found, so that if needed they can be manually updated to show that the application is no longer installed.