Hello,
I have deploy 2 different FNMS 2021R1 on-premises system with the beacons installed separately with application servers. But one of them got error "Last download of packages for managed devices failed." I've checked the configuration but there is no different.
Here is the installation logs of the 2 beacons.
Thank you for your support.
‎Nov 29, 2021 04:53 PM - edited ‎Nov 29, 2021 04:54 PM
Logging related to downloading the packages for managed devices appears in the $(TempDirectory)\ManageSoft\packageretriever.log file (where "$(TempDirectory)" is likely to be either C:\Windows\Temp or the temp directory of your service account user if you are not using the SYSTEM account for running services).
Take a look in there on the problematic beacon to see whether it gives any indication of what is going on here.
‎Nov 29, 2021 07:40 PM
Hello @ChrisG
Here is the log in packageretriever.log
It relates to a question I've posted before https://community.flexera.com/t5/FlexNet-Manager-Forum/parent-ManageSoftDL-ManageSoftRL/td-p/215078
‎Nov 29, 2021 07:57 PM
An HTTP 500 error suggests that there is something problematic in the configuration of the parent dra*02 server.
You might find more details about the problem through one or both of the following troubleshooting steps:
‎Nov 29, 2021 08:01 PM