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penny_cundro
Level 2
‎Jul 13, 2022 07:41 AM

How to tell why we went down 10% in Licensed Installations

We did have 141 new devices in that time but don't think that is why.  What can we look at in tool that will tell us why we drop 10% in Licensed Installations.

1 Reply
ChrisG
Community Manager Community Manager
Community Manager
‎Jul 22, 2022 01:52 AM

It's difficult to look and see details of exactly what change between two points of time to cause a change in license consumption. Depending on what changed, you may get some insight about changes that have occurred by looking at the "History" tab when viewing the license record, or application records that are linked to the license. However there are many types of changes to data that could cause a change in license consumption that won't be reflected in the history on these specific records, so that won't necessarily provide answers.

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)