The Community is now in read-only mode to prepare for the launch of the new Flexera Community. During this time, you will be unable to register, log in, or access customer resources. Click here for more information.
Hi,
Please advise what level of support is provided for Flexnet Inventory Agents running on Operating Systems that have gone out of support? For example, Windows 2008 R2, Windows 7 and 8 is no longer supported by Microsoft, however, it is listed as supported operating systems in the following link:
https://docs.flexera.com/fnms/EN/SysReq/index.html#FNMS_sys_req/RN_sys_req_prereq.html
Does this mean that Flexera will provide the same level of support as "operating systems that are currently supported by its provider" or will there be some limitations to the level of support provided? Thanks
‎Mar 17, 2023 06:29 AM
‎Mar 17, 2023 08:31 AM
HI,
Please refer below article.
https://docs.flexera.com/FlexNetManagerSuite2022R2/EN/InvAgentChg/index.html
‎Mar 17, 2023 06:43 AM
Hi Durgesh,
Thank you for the link. I have checked the link https://docs.flexera.com/FlexNetManagerSuite2022R2/EN/InvAgentChg/index.html and it stated to refer to "For the full list of the supported operating systems, see the System Requirements topics in Gathering FlexNet Inventory.
So I have found the "System requirement" for FlexNet inventory agent at https://docs.flexera.com/fnms/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/topics/FIA-SystemReqs.html and it listed Windows 7 & 8 as supported.
So to confirm both Windows 7 & 8 will still be supported even they're no longer supported by Microsoft? Please advise.
Many thanks in advance.
‎Mar 17, 2023 07:54 AM
yes. agent is supported in
Windows Vista, 7, 8, 10, 11
‎Mar 17, 2023 08:31 AM