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FNMPDataWarehouse is stuck for more than 24 hours

We have the following issues for which i need your help / feedback ASAP 

  1.  Since yesterday morning FNMPDataWareHouse task is showing in "In Progress"  state  and it is not completed till now.
    Notes : The log (attached ) shows that it is failed due to time out , but process in still going in console 
                 Tried running below command to see existing tasks and found that list is empty.
                 ShadowHost.exe BatchProcessTaskConsole.exe list-tasks 
  2. No other tasks are running in FNMS console task list , may be as the FNMPDatawarehouse task is still running 
(1) Solution

Hi @emtmeta ,

 

Please check if Flexera services are running.

 

View solution in original post

(3) Replies

Hi @emtmeta ,

 

Please check if Flexera services are running.

 

Hi Adrian ,

Yes , all flexera services are running.
Hi Adrian_ritz1,

Just an update , we are able to bring back service after the following.
1- Removed all long pending process from DB
2- Added time out value in registry for 8 hours
3- Restarted the flexera services