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Hi All,
We are trying to adopt few 2008 R2 servers through discovery & Inventory rule. The device is getting discovered, but failed when it tries to initiate the OSD file download from the beacon server.
Both beacon and 2008 are on LAN.
Beacon is enabled with certificate (https), No proxy in place,CRL distribution point is accessible from the browser & able to download the crl file also. and below is the error on the launcher.log file.
[30/07/2020 04:04:33 (G, 0)] {5556} Download failure: The revocation function was unable to check revocation because the revocation server was offline.
[30/07/2020 04:04:33 (U, 0)] {5556} ERROR: Error (s107m858)
[30/07/2020 04:04:33 (U, 0)] {5556} ----------------
[30/07/2020 04:04:33 (U, 0)] {5556} The following network error occurred while retrieving the application:
The revocation function was unable to check revocation because the revocation server was offline.
Contact your network administrator for assistance.
[30/07/2020 04:04:33 (N, 0)] {5556} Download FAILED for “https://beaconserver.admin.com/ManageSoftDL/Packages/Flexera/Adoption/15.0.0/Rev1.0/Managed%20Device%20Adoption/Managed%20Device%20Adoption.osd”
[30/07/2020 04:04:33 (U, 0)] {5556} QUERY: Cannot download file
If it is a agent based i know we can enable the CheckCertificateRevocation registry to false for bypassing post installation. but here the error occurs before the installation starts.
Could you please help me on the how to fix the issue
1. is there any place on the server that i need to configure to enable to fix the connectivity issue to CA.
2. how to bypass the check revocation list while performing the adoption.
Thank you
sasi
Aug 05, 2020 11:47 AM
Hi @sasikumar_r ,
Is this issue in a cloud instance? if yes, make sure that the below url's were allowed for certificate revocation checks.
DigiCert certificate authority may use any of the following for revocation checks:
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https://docs.flexera.com/fnms/FR/WebHelp/index.html#topics/FIB-PortsAndURLs.html
Regards,
Aug 05, 2020 01:03 PM - edited Aug 05, 2020 01:09 PM
Aug 05, 2020 05:01 PM