Hi All, We have Four VM's with different names (A,b,c,d), but same serial number(VM 01234) and running on 4 different hosts (ESX1,esx2,esx3,esx4). VM's have agent installed and they are sending the inventory daily. Also we have a Vmware inventory rule in place which is gathering Vcenter and host inventory without any issues. However we still we see the host detail did not get updated for these 4 VM's automatically. Within the host also we could not see these 4 vm's linked to them (Other Vm's which has unique serial numbers are linked to these hosts correctly). If more than one VM uses same serialnumber then FNMS cannot be map the host to them? if yes how can this be resolved? Please advice. Thank you Sasi ... View more

Hi , We are on FNMS multitenant environment, i have upgraded the beacon to 2022R1 version. After upgrading the beacon, vcenter inventory rule fails at discovery stage. on checking the logs we received the below failure. It seems like there is some issue with mgsipscan.exe. i ran the mgsipscan command manually and got msvcr120.dll is missing. but the file is present on the c:\windows\system32 folder. attached is the error screenshot of mgsipscan.exe command. kindly check and assist us on fixing the issue.   2022-07-11 11:03:30,144 [iscovery.NMapDiscovery|IPScan] [INFO ] Command line for mgsipScan: -p T:22,80,135,139,161,443,445,U:22,135,139,161,445 -oX "C:\Windows\TEMP\ManageSoft\discovery\mgsipscan-t-2022711_11330-66b4e8206d-078e-476f-a7dc-4ebd82bd437f.xml" -PI -sS -sU 10.10.12.166 10.10.13.52 2022-07-11 11:03:30,160 [iscoveryActionExecuter|Async] [INFO ] Enumerating devices from store after DNS lookup 2022-07-11 11:03:30,160 [iscoveryActionExecuter|Async] [INFO ] Completed enumeration of devices from store after DNS lookup 2022-07-11 11:03:30,175 [iscovery.NMapDiscovery|IPScan] [ERROR] MgsIPScan exited with error -1073741515 2022-07-11 11:03:30,175 [ource.NMapDeviceSource|IPScan] [ERROR] Failed to perform an IP scan. System.IO.FileNotFoundException: Could not find file 'C:\Windows\TEMP\ManageSoft\discovery\mgsipscan-t-2022711_11330-66b4e8206d-078e-476f-a7dc-4ebd82bd437f.xml'. File name: 'C:\Windows\TEMP\ManageSoft\discovery\mgsipscan-t-2022711_11330-66b4e8206d-078e-476f-a7dc-4ebd82bd437f.xml' at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions Let me know for any clarification. Thank you Sasi ... View more

Hi All, We are on a multitenant, on one specific tenant all the incoming ndi files are getting moved to invalid format folder.   Ndi file has the tenant information on the filename. tried importing manually but still no luck.  Below is the error received. Could someone please assist us on this. C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\Importers\bin>mgsimport.exe -t inventories -d C:\Support\tempfolder -e Starting Importer... Processing 1 files Processing file C:\Support\tempfolder\[ABCDEFGHQ3JJQ6]_system on abcd at 20220513T151903 (Full).ndi.gz: EXCEPTION: -------------------- System.NullReferenceException: Object reference not set to an instance of an object. at ManageSoft.Directory.Impl.DirectoryBinder.BindToComputerAndUser(IManageSoftDatabaseLayer databaseLayer, String computerName, String computerDomain, String computerFlatDomain, String computerUID, DirectoryEntry computerObject, String userName, String userDomain, String userUID, Boolean useUniqueNames, Int32& computerID, Int32& computerOUID, Int32& userID, Int32& userOUID, String agentID, String agentVersion) at ManageSoft.Inventory.Importer.DatabaseImport.Begin(InventoryImportSession session) at ManageSoft.Inventory.Importer.Implementation.RootNodeProcessor.HandleElement() at ManageSoft.Inventory.Importer.Implementation.BaseElementNodeProcessor.Process(InventoryImportSession session) at ManageSoft.Inventory.Importer.InventoryImporter.Import(String importType, Stream inputStream, Boolean isGzipped, String sourceIdentifier, String targetFilename, MGSLicenseTermCheckResult licenseCheckResult, ImportProcessingStats& stats, IDispatcherPreferences preferences) ---- Type: 'System.NullReferenceException' Message: 'Object reference not set to an instance of an object.' Source: 'ManageSoft.Directory.Logic' --StackTrace:-- at ManageSoft.Directory.Impl.DirectoryBinder.BindToComputerAndUser(IManageSoftDatabaseLayer databaseLayer, String computerName, String computerDomain, String computerFlatDomain, String computerUID, DirectoryEntry computerObject, String userName, String userDomain, String userUID, Boolean useUniqueNames, Int32& computerID, Int32& computerOUID, Int32& userID, Int32& userOUID, String agentID, String agentVersion) at ManageSoft.Inventory.Importer.DatabaseImport.Begin(InventoryImportSession session) at ManageSoft.Inventory.Importer.Implementation.RootNodeProcessor.HandleElement() at ManageSoft.Inventory.Importer.Implementation.BaseElementNodeProcessor.Process(InventoryImportSession session) at ManageSoft.Inventory.Importer.InventoryImporter.Import(String importType, Stream inputStream, Boolean isGzipped, String sourceIdentifier, String targetFilename, MGSLicenseTermCheckResult licenseCheckResult, ImportProcessingStats& stats, IDispatcherPreferences preferences) -------------------- File C:\Support\tempfolder\[ABCDEFGHQ3JJQ6]_system on abcd at 20220513T151903 (Full).ndi.gz: : File content was in invalid format File saved to C:\Support\tempfolder\BadLogs\invalidformat All tasks are complete Finished importing 1 files in 2.1s --------------------------------------------------------------------------------------- ... View more