Hi community,
We have a problem with Reconciliation step. When I check the status from System Tasks, the ARL Import is locked on in progress and the reconciliation doesn't work since this time.
I also ran the task manually to restart it, but without success. Please consult the attachment
Many thanks for your help.
King regards,
Jan 11, 2024 10:17 AM
Have you checked the ARL import logs in C:\ProgramData\Flexera Software\Compliance\Logging\Content for error messages, or to see where the process appears to have stopped?
--Mark
Jan 12, 2024 09:48 AM
There is a separate importPURL.log file - is there anything in there that may explain the cause your issue?
--Mark
Apr 02, 2024 09:09 AM