Processes that attempt to update an asset record may fail if the update causes changes to property values on a linked inventory device record.
This issue is caused by a logic error affecting operations in the FlexNet Manager Suite compliance database.
Processes that may be affected by this issue include the following:
Process | Symptoms |
---|---|
Updates to asset records performed through the web UI | Red bar error is shown in the web UI. Logging in webui.log includes an error message with details similar to: Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerID'. Invalid column name 'ComplianceComputerStatusID'. Invalid column name 'newStatus'. Invalid column name 'oldStatus'. |
Inventory imports Business adapter imports |
Import fails, and import log includes an error message similar to what is shown above. |
A hotfix to resolve this issue is available from the following article: Hotfix for Known Issue: An update to an asset may fail if the update causes changes to a linked inventory device (IOK-1002838)
This issue affects FlexNet Manager Suite 2022 R2.
This issue has been fixed in the following FlexNet Manager Suite release: 2022 R2.1 / Jan 2023 (Cloud)
Affected components: Database, Hardware asset management, Inventory
Master issue ID: IOK-1002838
Also known as: FNML-77254
Mar 14, 2024 02:27 PM