Showing results for 
Show  only  | Search instead for 
Did you mean: 
By Level 7 Flexeran
Level 7 Flexeran

We’re excited to announce the immediate availability of the latest patch release 5.5.54 for Data Platform 2022 (shipped on the last day of June 2022).


This patch contains several improvements, including:

  • Update to Pentaho Business Intelligence (, which delivers:
    • Update to Log4J 2.17.1
    • Fix for vulnerabilities associated with CVE-2021-34684: Unauthenticated SQL Injection
    • Fix for vulnerabilities associated with CVE-2021-44228 (and its variances, see this post) - Authenticated Remote Code Execution
  • Enhanced the Normalize process to continue the ETL step even when the ServiceNow process fails


This patch also brings fixes on several issues, including:

  • An issue where re-running the Configuration Wizard resulted in TAPI startup failure when SQL Server was in use and not installed locally
  • An issue in Flexera User Console 2022 where one or new dependencies for Setup Wizard were missing, needing to be manually copied from Data Platform bin folder
  • Issues where the publishing step would fail where one more processes with a non-numeric resource id were attached to a ServiceNow process
  • An error where User Console reports failed to export in CSV or Excel format
  • An issue in ETL behavior for ServiceNow integration which causes creation of duplicate OS
  • An issue in ServiceNow Network Gear ETL which causes network devices not being recognized when they were not imported from cmdb_ci_netgear
  • A minor issue with Admin Console where the link to the User Console for some Inventories was not clickable


You can click the in-product banner/notification on the Admin Console to get to this patch (after a Technopedia sync).

Details on 5.5.54 (June 2022) patch release can be found in the release notes posted in the documentation section of Data Platform.