We're happy to announce that the latest monthly patch for Data Platform, 5.5.42, is immediately available as of the end of June, 2021. This release brings several bug fixes as well as usability improvements such as: improved performance of Normalize process during publish step, mapping step, as well as Search Index step consistency between User Console's Analyzer and Interactive reports to show SW Vuln Count and SW Threat Score fields fixes on several security issues around authentication cookie, HTTP header response, and loginuser storage Details on 5.5.42 (June 2021) release can be found in the  release notes  posted in the  documentation section  of Data Platform. ... View more

We're happy to announce that the latest version of ServiceNow Scoped App integration (v5.0.5) has passed certification and is now available in the ServiceNow Store. This release includes some notable changes, including: Improved transform map performance Resolved an ACL issue that may over-limit user access Updated virtual machine representation behavior Added the ability to cancel long running or stuck task with better job management Flexera Integration with Scoped App 5.0.5 is supported on the latest release of ServiceNow (Quebec) as well as the previous two releases (Paris and Orlando). It can be downloaded at ServiceNow's store at this link (or search using the keyword "Flexera" which will return the "Flexera Integration" app). Documentation can be found at this link (you can also find it in the Product Documentation section of the Community Portal). Please reach out to us if you have any further questions! Notes: first available on ServiceNow Store on June 17, 2021 ... View more

We're happy to announce that the latest version of ServiceNow Scoped App integration (v5.0.5) has passed certification and is now available in the ServiceNow Store. This release includes some notable changes, including: Improved transform map performance Resolved an ACL issue that may over-limit user access Updated virtual machine representation behavior Added the ability to cancel long running or stuck task with better job management Flexera Integration with Scoped App 5.0.5 is supported on the latest release of ServiceNow (Quebec) as well as the previous two releases (Paris and Orlando). It can be downloaded at ServiceNow's store at this link (or search using the keyword "Flexera" which will return the "Flexera Integration" app). Documentation can be found at this link (you can also find it in the Product Documentation section of the Community Portal). Please reach out to us if you have any further questions! Notes: first available on ServiceNow Store on June 17, 2021 ... View more

Change Title: Lifecycle Dates Exception to Change from "Exact date unknown: a date range is provided" to "Exact date unknown: based on a date range" Type: Class 2 Change Notification What: In Technopedia, when Flexera could not find an actual date (even after an extensive research), 'Not Available' string is populated along with specific reasons in the 'Exception' field (refer to this KB Article for detail). One of the exceptions is, Exact date unknown: a date range is provided. This exception value indicates that Exact support and/or lifecycle dates cannot be found, however, there is enough information to provide a potential period they may occur. A date range will be provided, the two dates which bookend the period (e.g. the dates of the immediate previous and subsequent releases). A translated date may be provided as well, where the lower date will be picked for any starting dates (e.g. General Availability Date, Introduction Date, etc.) and the upper date will be picked for any ending dates (e.g. End of Life Date, End of Support Date, etc.) We are planning to change this particular exception value to Exact date unknown: based on a date range. Why: The proposed change is intended to reduce confusion when a report is designed without the date range fields included. The resulting translated date provided in this scenario is still generated based on a certain date range. Therefore, for this exception value to make a better sense, the term a date range is provided is changed to based on a date range.   Potential Impact This change will have potential impact on Data Platform, IT Visibility and/or Technopedia users who rely on the exact string value of the lifecycle dates Exception field to drive their Technopedia integrations   When: The change will be implemented   within 2 (two) weeks ... View more

Change Title: Changes in Virtual Machine Normalization Type: Class 2 Change Notification What: Virtual machines come into normalization via hardware pipeline (along with, e.g., computers). Currently, they are normalized to Manufacturer-level only (i.e., no Technopedia product and/or model is specified). The proposed change is to normalize virtual machines to Technopedia hardware products and/or models under Computers – Virtual Machines category/subcategory. Why: The proposed change is intended to address: the need to clearly identify whether virtual machines are normalized or not—if normalized, they need to be associated with Technopedia product and categorization the need to have a single view of all inventoried devices, regardless of physical or virtual the need to capture additional details provided by the discovery source on virtual machines Current vs. Future Behavior: SCENARIO CURRENT BEHAVIOR FUTURE BEHAVIOR Normalization Normalized to manufacturer-only Normalized to hardware product and/or model Technopedia product/model None Representative hardware product and/or model for virtual machine Technopedia category/subcategory None Computers – Virtual Machines   Examples: Current Behavior on Virtual Machines Examples: Future Behavior on Virtual Machines Potential Impact These changes will have impact on IT Visibility, Data Platform and/or Technopedia users: who expect Technopedia manufacturer to be populated but Technopedia product and model to be empty for virtual machines who manage hardware products, as representative hardware products and/or models are being introduced with potentially blank values for hardware enrichment data (e.g., lifecycle dates, hardware specifications, etc.) who manage hardware taxonomy, as a new category/subcategory is being introduced: Computers – Virtual Machines When: The changes will be implemented within 2 (two) weeks Additional Notes Additional virtualization products and/or categorizations are proposed in the pipeline to distinguish desktop/server virtualization from other types of hardware virtualization: Storage virtualization: Storage – Virtual Storage Network virtualization: Network Equipment - Virtual Network Mainframe virtualization: Mainframe - Virtual Mainframe We are doing additional discovery work to get some sample evidence / discovered data which may fall under one of those virtualization types. At the conclusion of this discovery, we will provide an update to this Content Release Notification with the estimate before making the actual changes. ... View more

Change Title: Changes in Virtual Machine Normalization Type: Class 2 Change Notification What: Virtual machines come into normalization via hardware pipeline (along with, e.g., computers). Currently, they are normalized to Manufacturer-level only (i.e., no Technopedia product and/or model is specified). The proposed change is to normalize virtual machines to Technopedia hardware products and/or models under Computers – Virtual Machines category/subcategory. Why: The proposed change is intended to address: the need to clearly identify whether virtual machines are normalized or not—if normalized, they need to be associated with Technopedia product and categorization the need to have a single view of all inventoried devices, regardless of physical or virtual the need to capture additional details provided by the discovery source on virtual machines Current vs. Future Behavior: SCENARIO CURRENT BEHAVIOR FUTURE BEHAVIOR Normalization Normalized to manufacturer-only Normalized to hardware product and/or model Technopedia product/model None Representative hardware product and/or model for virtual machine Technopedia category/subcategory None Computers – Virtual Machines Virtual identifier Virtual flag (‘Yes’) Technopedia category/subcategory and Virtual flag (‘Yes’)   Examples: Current Behavior on Virtual Machines Examples: Future Behavior on Virtual Machines Potential Impact These changes will have impact on Data Platform, IT Visibility and/or Technopedia users: who rely on Is_Virtual flag to identify virtual machines who expect Technopedia manufacturer to be populated but Technopedia product and model to be empty for virtual machines who manage hardware products, as representative hardware products and/or models are being introduced with potentially blank values for hardware enrichment data (e.g., lifecycle dates, hardware specifications, etc.) who manage hardware taxonomy, as a new category/subcategory is being introduced: Computers – Virtual Machines When: The changes will be implemented in 2 (two) weeks Additional Notes Additional virtualization products and/or categorizations are proposed in the pipeline to distinguish desktop/server virtualization from other types of hardware virtualization: Storage virtualization: Storage – Virtual Storage Network virtualization: Network Equipment - Virtual Network Mainframe virtualization: Mainframe - Virtual Mainframe We are doing additional discovery work to get some sample evidence / discovered data which may fall under one of those virtualization types. At the conclusion of this discovery, we will provide an update to this Content Release Notification with the estimate before making the actual changes. ... View more

The latest monthly patch for Data Platform, 5.5.39, is available as of the end of March, 2021. This release contains several new capabilities, which includes: the ability to roll up open source components to the underlying OS distros which have them packaged/embedded by utilizing the two newly introduced relationships: between the original open source components and their distro-variant equivalents (e.g. between Apache Tomcat to Red Hat Tomcat); between the distro-variant components and the OS distros themselves (e.g. between Red Hat Tomcat and Red Hat Enterprise Linux) new identification of software titles that are classified as 'library' or 'plugin' along with the reason/explanation as to why they are being captured in Technopedia. By default, libraries or plugins fall outside Technopedia's software eligibility criteria. Exceptions, however, are made on certain titles which are captured in Technopedia due to any of the following reasons: they are commercial and/or licensable they have security/vulnerability impact they are tracked as part of Technopedia's DejaCode Open Source Content Pack they are complex and independent components they have a continuous and/or comprehensive version control and support they are significant to Flexera customers These capabilities are available in both the bdna_publish database of Data Platform's instance as well as on the Technopedia API. Details on 5.5.39 (March. 2021) release can be found in the  release notes  posted in the  documentation section  of Data Platform. ... View more

We are very excited to announce that our latest release of ServiceNow integration with Scoped App version 5.0.4 has been certified as of March 25, 2021. One of the major capabilities this release brings is the option to populate ServiceNow's native (out-of-the-box) tables with Flexera data. That includes populating software model and hardware model tables with standardized models from Technopedia as well as bringing software installations from Data Platform or IT Visibility normalization. Users are offered the option to turn this capability on or off (by default, only custom Flexera tables will be populated). Furthermore, the flexibility to pick and choose only certain tables will ensure full control on the expected behavior in their consumption of Flexera data. This release also brings Flexera data front and center in the Incident/Problem/Change (IPC) management module, which allows users to select standard software and/or hardware models from Technopedia as well as software installation from their Flexera normalized inventory when they file an incident, problem or change ticket. Finally, several usability improvements have also been introduced to allow for clear and consistent Flexera views as well more intuitive Comparison views. All this will contribute into users' ability to see the immediate value of Flexera's Technopedia data more easily. Flexera Integration with Scoped App 5.0.4 is supported on the latest release of ServiceNow (Quebec) as well as the previous two releases (Paris and Orlando). It can be downloaded at ServiceNow's store at this link (or search using the keyword "Flexera" which will return the "Flexera Integration" app). Documentation can be found at this link (you can also find it in the Product Documentation section of the Community Portal). Please reach out to us if you have any further questions! ... View more

We are very excited to announce that our latest release of ServiceNow integration with Scoped App version 5.0.4 has been certified as of March 25, 2021. One of the major capabilities this release brings is the option to populate ServiceNow's native (out-of-the-box) tables with Flexera data. That includes populating software model and hardware model tables with standardized models from Technopedia as well as bringing software installations from Data Platform or IT Visibility normalization. Users are offered the option to turn this capability on or off (by default, only custom Flexera tables will be populated). Furthermore, the flexibility to pick and choose only certain tables will ensure full control on the expected behavior in their consumption of Flexera data. This release also brings Flexera data front and center in the Incident/Problem/Change (IPC) management module, which allows users to select standard software and/or hardware models from Technopedia as well as software installation from their Flexera normalized inventory when they file an incident, problem or change ticket. Finally, several usability improvements have also been introduced to allow for clear and consistent Flexera views as well more intuitive Comparison views. All this will contribute into users' ability to see the immediate value of Flexera's Technopedia data more easily. Flexera Integration with Scoped App 5.0.4 is supported on the latest release of ServiceNow (Quebec) as well as the previous two releases (Paris and Orlando). It can be downloaded at ServiceNow's store at this link (or search using the keyword "Flexera" which will return the "Flexera Integration" app). Documentation can be found at this link (you can also find it in the Product Documentation section of the Community Portal). Please reach out to us if you have any further questions! ... View more