Summary
We have identified an issue with patching to version 5.5.75 due to an issue not fully resolved in 5.5.74
Symptoms
There will be issues when applying the patch, meaning that it will not successfully apply, you will see an error message in the BDNA log during the patch upgrade that will say
ERROR Connect to User Console failed
However when checking the Admin Console > Preferences > Flexera User Console page this will show as connected
Workaround
In the Data Platform server please do the following:
Run the following in an administrator command prompt:
"%BMS_HOME%\bin\updater.exe" /FILE="%BMS_HOME%\Update\5.5.65_DLLS.zip"
Then retry the update
Fix Version and Resolution
Once on 5.5.75 you will no longer see this issue when upgrading
