Symptoms: App Broker reports that the request has failed, but Config Manager is reporting that the software was successfully deployed. Diagnosis: By default, App Broker will immediately fail a request, if a failure status is written to the Con...
Symptoms: Customers may observe the below:Once a task sequence request is submitted to App Portal via ServiceNow, they received the acknowledgement of deployment initiation message, this changes the request status from open to "in progress/pending"....
Customers may observe an extra unnecessary Accept button in the customer's App/Reject Tab. It appears on the top level and also when clicking into individual requests. But the Accept button does not seem to be in the Admin guide. See the below image...
SummaryHow to verify if Reverse DNS is working properly?QuestionHow to verify if Reverse DNS is working properly for App Portal?AnswerOpen log files under logs\UserLog folder.These entries indicate Reverse DNS failed to get machine name. IP Address...
SummaryDoes App Portal and FlexNet Manager Suite Support SAML or other authorization systems besides Windows Authentication?QuestionDoes App Portal and FlexNet Manager Suite Support SAML or other authorization systems besides Windows Authentication?A...
SummaryError: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()QuestionError: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Busi...
SummaryIf the Asset Intelligence metering option is selected in Inventory Class properties for Inventory Groups, then Last Used Date is not displayed in Inventory Usage Report.QuestionDoes App Portal return Last Used Date for Asset Intelligence softw...
SummaryNewer versions of App Portal and App Broker need to be downloaded in PLC 2.0QuestionWhere do I Download App Portal 2016 or App Broker? I only see App Portal 2015 R2 and earlier available for download in the Product and Licensing Center..Answer...
SummarySteps to ensure software come up for target and destination computer when App Portal integrates with FNMS for Clone/Migrate feature.QuestionWhat steps do we need to ensure such that software come up in App Portal's Clone/Migrate feature when i...
