We had an issue where AppPortal reported back to ServiceNow that the catalog item had an unknown deploymentTechnology value of 0 when we expected it to return 8 for ConfigMgr since that is what the the catalog item is configured to use for deployment. Previous requests for the same item worked as expected and the next request for that item also succeeded. I am being asked how that could have happened.
Is there a reason deploymentTechnology would return 0?
Unexpected response:
{"clientTimeZone":0,"useCentralSiteForDeployments":false,"deploymentTechnology":0}
Expected response
{"clientTimeZone":-300,"centralSiteServer":"sccmcas.com","useCentralSiteForDeployments":true,"resourceID":16869286,"deploymentTechnology":8}
Jan 28, 2021 09:50 AM
Jan 28, 2021 02:05 PM
Were the requests for different computers? Typically, deploymentTechnology=0 means the device is not found in App Broker, or App Broker can't confirm that it is a client managed by one of the configured deployment systems. Do you see the device under Imported Users and Computers in App Broker? If not, do you see it in the ConfigMgr console? If it is under Imported Users and Computers, does the computer show as a valid client in ConfigMgr?
Jan 28, 2021 04:09 PM
Feb 05, 2021 08:46 AM