cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Filter Approve/Reject on Requests that require my approva;

dbeckner
By Level 10 Champion
Level 10 Champion

 Is it possible to filter the Approve/Reject tab based off requests that require approval by the logged in user? We have admins who approve specific catalog items and they are having difficulty filtering down to just the ones that are in their "queue". Does something like this exist?

(1) Solution
CharlesW
By Level 12 Flexeran
Level 12 Flexeran

Not sure if this is what you had in mind, but if you deselect "show all requests", then you should only see those requests for which you are the approver. Also, if you go to settings->website->catalog behavior, there is a setting labeled "show pending requests to all approvers" which may also be pertinent.. The following is the description of this setting in the help library:

"When enabled, an approver will see all the requests for which they are an approver regardless if it is their turn to approve. The checkbox will not be displayed if it is not their turn to approve.

When disabled, the approver will only see the request when it is their turn to approve the request."

View solution in original post

(1) Reply
CharlesW
By Level 12 Flexeran
Level 12 Flexeran

Not sure if this is what you had in mind, but if you deselect "show all requests", then you should only see those requests for which you are the approver. Also, if you go to settings->website->catalog behavior, there is a setting labeled "show pending requests to all approvers" which may also be pertinent.. The following is the description of this setting in the help library:

"When enabled, an approver will see all the requests for which they are an approver regardless if it is their turn to approve. The checkbox will not be displayed if it is not their turn to approve.

When disabled, the approver will only see the request when it is their turn to approve the request."