I'm hoping to get some clarification on a few things regarding the integration between App Broker and ServiceNow:1. Is it the case that for a Catalog Item to sync with ServiceNow it has to have an SCCM package associated with it? If not, is that requ...
i am trying to limit access for the person handling submitted Site Feedback in App Portal. Site Feedback exists under the Communication tab but when I provide the user only R/W/D permissions under Site Communication they cant see Site Feedback but th...
In App Portal 2018 R1 I am seeing an issue with a License Exceeded workflow. This workflow has 1 level and 1 condition. The condition is that if a license is exceeded then trigger the workflow. These products have licenses available, but sometimes it...
For the "Show new items search", is there a way to filter the results more than just setting the day limit?For example, can we also filter in/out folders? We have production and non-production categories, and for that reason if we were going to use ...
Could someone please help me understand how App Broker, when using ServiceNow as the front end, confirms software has been successfully installed and therefore closes the ServiceNow request/ticket? A customer is looking for details on how this works....
In our App Portal 2018 R1 instance we have applied two workflows to the same catalog item. When a user checks out this item the workflow is ignored and the email to the users states "No approval required". If I remove one of the workflows then the ap...
A customer has the ServiceNow connection set up (to be used as the front end ui, with App Broker as the backend) with App Broker and the tests pass and catalog items sync to ServiceNow, but the ServiceNow admin has brought to my attention that there ...
