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App Broker Forum

Forum Posts

Solved Where are catalog Search Keywords stored in the DB?

I'm trying to do a custom query to report out on the Search Keywords (under Title & Description tab) associated on a catalog item in App Portal. I'm searching the WD_WebPackages table and cannot find such a field. I'm struggling locating the Search K...

elewis by Level 4
  • 2 replies
  • 0 kudos

Solved Active Directory Integration Details

A customer is looking for details on what information is sent to/shared with Active Directory in a typical App Broker implementation. I've explained that the direct connection(s) to App Broker are in order to 1) enable authentication for logging into...

Incoming Email Services Configuration

We consistently see App Portal not able to login to the IMAP server.  We reset the password, change the password in the configuration settings and it seems to work for awhile then stops again with LOGIN failed message.The same password is used for th...

Solved App Broker Cloud Active Directory

A customer that will be implementing App Broker Cloud wants details on how Active Directory information will be used by the tool. I don't see anything AD related in the Release Notes - does App Broker Cloud connect to AD?

API Parameters for ServiceNow

Could someone please let me know what the required parameters and responses are for the api that is attached in the screenshot?

Solved App Broker and ServiceNow Clarification

I'm hoping to get some clarification on a few things regarding the integration between App Broker and ServiceNow:1. Is it the case that for a Catalog Item to sync with ServiceNow it has to have an SCCM package associated with it? If not, is that requ...

Solved Site Feedback Permissions

i am trying to limit access for the person handling submitted Site Feedback in App Portal. Site Feedback exists under the Communication tab but when I provide the user only R/W/D permissions under Site Communication they cant see Site Feedback but th...

dbeckner by Level 10 Champion
  • 4 replies
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Solved License Exceeded Workflow Intermittently Triggering

In App Portal 2018 R1 I am seeing an issue with a License Exceeded workflow. This workflow has 1 level and 1 condition. The condition is that if a license is exceeded then trigger the workflow. These products have licenses available, but sometimes it...

dbeckner by Level 10 Champion
  • 2 replies
  • 0 kudos

Show new items search

For the "Show new items search", is there a way to filter the results more than just setting the day limit?For example, can we also filter in/out folders?  We have production and non-production categories, and for that reason if we were going to use ...