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App Broker Forum

Forum Posts

Solved Expired My Apps alerts with Latest usage

Hello Team, Below are three reason for my apps alert expiration, Is there any way to distinguish expired alerts on based on below reasons in UI or database? 1. User response 2. Latest application usage   3. Automatic uninstall due to no response from...

Solved Database deadlock

This morning my production database was deadlocked.  When the sql operation team reviewed database logs they saw a blocking query (@RequestID int,@Cleaned int,@RunMachine int,@RunMachineSuccess int,@RunMachineError int,@CleanedOn datetime)UPDATE WD_P...

Solved Changing existing AppPortal installation to AppBroker

Hi, A customer asked me if they chould change an existing AppPortal installation to AppBroker by importing a different license file. Judging from the basically identical source files, the license seems to be the only differentiator. Can anyone confir...

mfranz by Level 17 Champion
  • 842 Views
  • 1 replies
  • 1 kudos

Solved Notification email image not showing

I am setting up some custom header images on my development server and the image shows on the server if I use src="http://localhost/ESD/Images/Customer/AppPortalheader.jpg" Using the server name, the image disappears so I tested in Edge and using loc...

Solved ServiceNow connection to App Broker not working

When setting up the integration between App Broker and ServiceNow in order to use ServiceNow as the front-end catalog, there are steps to configure a connection from App Broker to ServiceNow, and there are steps to configure a connection from Service...

jdempsey by Moderator
  • 834 Views
  • 1 replies
  • 0 kudos

Solved Categories not showing under Browse Catalog

I just upgraded 2021 R2 over a 2019 R1 database.  Everything seems to be working except for the categories. When on the Browse Catalog tab none of the categories are not showing.  The user.log has no errors, AD logs have no errors, I've deleted cache...

Solved Multiple approval workflows on checkout

Is it possible for an application item, when requested, to go through more than one approval workflows after the request has been submitted. The case for this would be a requester completes a questionnaire. The main question has a check box. Each che...

NicOla by Level 7
  • 1724 Views
  • 4 replies
  • 2 kudos

Solved Query to get users groups within named Approval Groups

I have a list of App Portal Catalog Item Approval Groups. I want to find the user groups for each Approval group. I had a look at the tables – but can’t work out a query that will get me what I want. So … does anyone have a SQL Query to list the user...

NicOla by Level 7
  • 1873 Views
  • 4 replies
  • 1 kudos