Some users may experience issues accessing the case portal. For more information, please click here.

This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
joan_mckinley
Level 6
‎Apr 02, 2020 07:54 PM

App Portal Link does not work from PowerPoint Presentation

We have an odd issue.  We want to embed the App Portal Link in a PowerPoint presentation.  For some reason it does not open properly.  We don't see the ribbon bar or categories.  It works fine from Outlook or Word.  

We have tried different browsers (IE, Edge, Chromium, Chrome and Firefox).  We have tried a FQDN URL, shortname, IP Address etc.  We have tried clearing the browser cache.  

The other odd thing is we have been able to get it to work a couple times but then can never get it to work again.

We evaluated what is running when it works and when it doesn't work.  It appears the difference is a Javascript File that starts with kendo. 

Has anyone had a similar issue?

0 Kudos

This thread has been automatically locked due to inactivity.

To continue the discussion, please start a new thread.
1 Reply
jdempsey
Moderator Moderator
Moderator
‎Apr 06, 2020 01:46 PM

That is an odd issue.  I've not really ever had a need to embed a link to App Portal within a PowerPoint slide, but I tried it just now and was not able to reproduce the issue you describe.

Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
0 Kudos