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Solved ESDWebService Compatibility with SCCM/MECM 2107

Has anyone seen compatibility issues between App Portal and MECM 2107? We have upgraded to the newer version of MECM in our company lab and a customer lab and the ESDWebService no longer functions. This the stack trace from the MECM server's IIS logs...

Solved unexpected error while requesting software.

When requesting software I get an unexpected error after hitting submit. Also getting the same error for the same package while checking the Approval Process tab in the catalog.Please check and confirm

Solved Why is AppPortal GUI unavailable when SCCM database goes offline?

We had a situation occur that caused our AppPortal web interface to stop responding when the SCCM database was not available. We could not even get to the Admin tab. Is this something that others have noticed?We are using App Portal 2021 R1 (16.0....

Solved App Portal checking for Licenses in FNMS for products without licenses or a Flexera ID

We have App Portal integrated with FNMS for license checks. We have the "Enable Advanced License Check with FlexNet Manager Suite" option checked. But for the non-licensed products we are not defining a Flexera ID. The Admin UI Error Logs are showing...

Solved ServiceNow Integration with AppPortal Issue

We are working to test using ServiceNow as the front-end for App Portal requests. We have set up the initial integration via the documentation and have successfully imported the catalog items into ServiceNow. When we go to test submitting a reques...

Solved Collection Insert errors for machines that do not exists in SCCM or FlexNet

I was going through the CollectionInsert.log for today and noticed that starting at 3:00 pm there were many machines receiving an error "FAILED to insert Machine <machine name> for catalog item Microsoft Office Visio Standard 2013 into collection (co...

Solved Enabling express checkout

Our organisation has user based deployments instead of device based deployments. Our App Portal adds users to available SCCM user collections. We are (again) thinking about implementing express checkout and are wondering what would happen if we turne...

Solved App Portal Clone Prod to create Dev Environment

We would like to clone our production App Portal to create a development environment. The virtual server would be clone and the databases would be backed up and restored on a different SQL Server.We realize we have to change the admin settings to po...

Solved App Portal Announcements

Regarding the "announcements" feature in App Portal. When announcements are created, it appears that I need to click on the megaphone icon to display the announcements. I recall at one time the system used to display the announcement title near ...

Solved Installation Status From portal

would like to get an email alert on all non-success orders from Software portal, also it should create an incident automatically to respective teams.I am trying to create a report for all the orders and their status to analyze average time taken for ...

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