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Problems with an insatllshield need HELP

CChong
By Level 11 Flexeran
Level 11 Flexeran
I am a newer user to the admin studio. i have been having a lot of problems with a few peices of software. I am able to create a packet for a peice of software to be puched but i keep getting message "The wizard was interrupted before Ph Science Explorer could be completely installed." I ran a verbos log and have little experence about reading the log If somone could help me the log is attached. Thank you in advanced your help is much appreciated.
(2) Replies
Seems i you're log file is empty (or is when i look at it).

You're problem sounds like the apllication you packaged wasn't completly installed. Maybe it needs a reboot or something.

But it's just a wild guess
After a cursory look, GetSqlStates custom action seems to be the culprit.