Error 2343... again

[CChong]

I have seen many messages about the error 2343 in this forum, but there are no answer that solves my problem.

I get the 2343 error message before anything else happens.

When I start my package, it checks the OS version, configure the Windows Installer and when it says "Preparing to Install", it pops a "Internal Error 2343" message box with no further indication.

I've runned a Full MSI Validation and there are no errors in my project. And I cannot debug it because the error happens before the debug is initialized.

Does anyone knows why this error happens and how I could troubleshoot it?

Thanks

[AlaksSevugan]

Have you tried creating a log file? Use the following command line:

msiexec /i /lv* "C:\Temp\Setup.txt"

Log file should have information about why the MSI package failed to install.

[CChong]

I've tried to log the installation but the MSI tells me that it cannot run without the Setup.Exe file. I've tried a few things but it won't build a MSI only installation.

[AlaksSevugan]

What setup are trying run? Was this setup built with InstallShield? You can check the properties of the exe to determine this.

If this is a InstallShield MSi setup, you can try:

Setup /a

to create the an Administrative install.

Let me know whether this works for you.