Update: If you are still experiencing issues accessing the case portal, please open the community in an incognito or private browser, upon login you should be able to access the case portal and other customer resources again.
We are currently aware that some users may be experiencing issues when trying to access certain customer resources, such as the Case Portal and the Product Licensing Center. Our team has engaged IT to investigate and resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide updates as soon as more information becomes available.