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jmcmillan
Revenera
Jan 19, 2021
08:37 AM
Hi @ronen_bachar
As this moment in time there are no plans to fix the other formats (CSV,HTML).
Kind regards, Joe
... View more
Jan 19, 2021
04:36 AM
Hi @ronen_bachar ,
As you're aware the Flexnet Connect reports no longer produce an "Interactive graph" option. This is down to Adobe Flash Player being EOL from 31-Dec-2020, and is no longer supported in web browsers.
The only option is generating data using XML (on Firefox ONLY). Other browsers do not seem to generate the XML data.
Hope this helps.
Joe
... View more
Jan 19, 2021
04:25 AM
Symptoms:
The Flexnet Connect reports no longer produce an "Interactive graph" option.
Diagnosis:
This is down to Adobe Flash Player being EOL from 31-Dec-2020, and is no longer supported in web browsers.
Solution:
The only option is generating data using XML (on Firefox ONLY). Other browsers do not seem to generate the XML data.
This can be done by selecting "Data (XML)" as the Output Type, as shown below...
... View more
Labels:
Jan 09, 2021
02:58 PM
Hi @vparandhaman,
The quota count for each unique users (devices) that connects to the FNC Publisher portal is determined by the number of unique users in that year. This should reset every year. So, a device which was truly inactive would not have any activity, so it would not count against the next years quota.
If you feel you're seeing devices that are indeed 'inactive', then please raise a support case and provide some examples of the inactive devices you're referring to. We'll look into this further for you.
Kind regards, Joe
... View more
Nov 26, 2020
01:44 PM
1 Kudo
Summary:
When trying to download an update the error, "General data transfer failure. Couldn't resolve host name" is displayed.
Symptoms:
When downloading an update using the FlexNet Connect Client the pop-up dialog with the error below is displayed:
Cause:
This will occur if the download URL in the Publisher Portal for the update is formatted incorrectly, as shown in the snapshot below:
Resolution:
In the Publisher Portal change the download URL to use the correct format (i.e. using forward slash '/', not backslash '\'), as shown below:
https://www.testServer.com/joemc/Update/Test/Test1_V1.1.zip
... View more
Labels:
Sep 08, 2020
04:27 PM
@radamsL3Harris please try the following syntax...
lmstat -a -c 27001@<serverhost>
...replacing the port and server with yours.
Hope this helps.
... View more
Sep 08, 2020
08:30 AM
1 Kudo
@gabriel_meyer
You're correct on Linux it's the install_fnp.sh which will install the FlexNet Licensing Service
For Windows the FNP toolkit contains two sample programs that install and uninstall the FlexNet Licensing Service using fnpActSvcInstallWin and fnpActSvcUninstallWin functions of the FlexNet Licensing Service API:
• installanchorservice.exe • uninstallanchorservice.exe
These files are located in the <platform_dir> directory of the toolkit. The source code is available in \examples\anchor_service. These executables must be run as an Administrative user.
For testing you can simply run installanchorservice.exe to install the FlexNet Licensing Service - e.g. installanchorservice.exe <vendorName> <flexEnabledApplication>
More information about installing the FlexNet Licensing Service using the APIs can be found in the 'Installing the FlexNet Licensing Service on Windows' section of the 'FlexNet Publisher Programming Reference for License File–Based Licensing' guide.
Hope this helps.
... View more
Sep 08, 2020
07:57 AM
@gabriel_meyer you need to have the FlexNet Licensing Service installed and running on machines that use virtualization features.
... View more
Apr 08, 2020
08:00 AM
Symptoms:
When performing a capability request or response in FlexNet Operations and the following error is thrown in the UI: "An application error has occurred". If this occurs then search the flexnet.log file for the following error:
ERROR (lfs) An application error has occurred
com.flexnet.lfs.webservice.LFSFaultResponse_Exception: LFSError:UNKNOWN_ERROR
Diagnosis:
The issue occurs when the history logging level is set to "Error". This has been fixed in the 2018 R2 release.
Solution:
Upgrade to FNO 2018 R2. If this is not possible, then use the following workaround:
1. Go to System Configurations -> Embedded Devices -> History Logging 2. Change logging level from "Error" to "Information". 3. Save.
... View more
Jan 30, 2020
05:33 AM
1 Kudo
Hi,
A particular vendor daemon can only be run once per node. This is a security mechanism to prevent extra licenses from being granted.
There is no limit to the number of different vendor daemons that can be run per node.
Hope this helps.
... View more
Nov 04, 2019
04:56 AM
Hi @vinoth_kumar,
v.11.15 supports the following platforms:
Linux 32-bit x86:
RedHat Enterprise Linux 6 and 7 SUSE Linux Enterprise 11 and 12 Ubuntu 16.04 (experimental support)
Linux 64-bit x86-64:
RedHat Enterprise Linux 6 and 7 SUSE Linux Enterprise 11 and 12 Ubuntu 16.04 (experimental support)
So, 3 server redundancy is supported on Linux 7.3.
~Joe
... View more
Oct 21, 2019
08:32 AM
Description
When logging into Flexnet Connect On-Premise you may see the error in the attachment.
There is an problem with the version of Java that FNC installer is using, as this has outdated protocol support and seems to be causing the issue.
Resolution
What you'll need to do is the following: 1. Download and install the latest Java SDK* from Oracle based on the FNC architecture you've installed, i.e. x86 or x64. 2. On your FNC machine, stop the 'FNC Connect 15:00' service. 3. In your FNC installation directory, rename '_jvm' folder. 4. Create a new '_jvm' folder. 5. Open up the Java SDK and copy the contents from 'C:\Program Files\Java\jdk1.8.0_231' folder into the '_jvm' folder. 6. Start the 'FNC Connect 15:00' service again. 7. Now update the instance ID in the FNC admin portal under the 'License Rights' page. You should now be prompted with the following: Available Features: Enterprise Update Management** Instrumentation Management**
*Note: The latest Java SDK that was tested with at the time this KB was created is 'Java SE Development Kit 8u231'.
**Features available are dependent on what you purchased. If you don't see any features, this just means you've purchased no additional FNC features.
... View more
Oct 09, 2019
04:46 AM
1 Kudo
Hi @jlague
I have sent you a message in the support case. Is it possible with can have a meeting to go through this?
... View more
Oct 09, 2019
01:29 AM
1 Kudo
Hi @avdhesh,
You're best creating a support case so we can check what vendor keys you're using. This error normally indicates you're using the wrong vendor keys.
Kind regards, Joe
... View more
Sep 30, 2019
12:42 PM
Hi @jlague,
My colleague is referring to the 'makefile' within the toolkit, e.g.
- Open the makefile in a text editor - Search for instances of 'lmgr_trl' and change them to 'lmgr'
Hope this helps.
Kind regards, Joe
... View more
Latest posts by jmcmillan
Subject | Views | Posted |
---|---|---|
33 | Jan 19, 2021 08:37 AM | |
44 | Jan 19, 2021 04:36 AM | |
40 | Jan 19, 2021 04:25 AM | |
68 | Jan 09, 2021 02:58 PM | |
116 | Nov 26, 2020 01:44 PM | |
230 | Sep 08, 2020 04:27 PM | |
738 | Sep 08, 2020 08:30 AM | |
751 | Sep 08, 2020 07:57 AM | |
142 | Apr 08, 2020 08:00 AM | |
697 | Jan 30, 2020 05:33 AM |
Activity Feed
- Posted Re: Can't create FNC report anymore due to Flash player on FlexNet Connect Forum. Jan 19, 2021 08:37 AM
- Posted Re: Can't create FNC report anymore due to Flash player on FlexNet Connect Forum. Jan 19, 2021 04:36 AM
- Posted Flexnet Connect Cloud reports not working. on FlexNet Connect Knowledge Base. Jan 19, 2021 04:25 AM
- Posted Re: FlexNet Connect - delete inactive clients on FlexNet Connect Forum. Jan 09, 2021 02:58 PM
- Posted General data transfer failure. Couldn't resolve host name on FlexNet Connect Knowledge Base. Nov 26, 2020 01:44 PM
- Posted Re: Lmstat blocked on FlexNet Publisher Forum. Sep 08, 2020 04:27 PM
- Got a Kudo for Re: Virtual Machines. Sep 08, 2020 10:05 AM
- Posted Re: Virtual Machines on FlexNet Publisher Forum. Sep 08, 2020 08:30 AM
- Posted Re: Virtual Machines on FlexNet Publisher Forum. Sep 08, 2020 07:57 AM
- Posted This article will explain how to overcome the error: "LFSError:UNKNOWN_ERROR" in FlexNet Operations on Premise. on FlexNet Operations Knowledge Base. Apr 08, 2020 08:00 AM
- Got a Kudo for Re: Host multiple licenses for same vendor. Jan 30, 2020 09:31 AM
- Posted Re: Host multiple licenses for same vendor on FlexNet Publisher Forum. Jan 30, 2020 05:33 AM
- Posted Re: Does 3 server reduncdancy license be supported in Linux 7.3 on FlexNet Publisher Forum. Nov 04, 2019 04:56 AM
- Posted Flexnet Connect On-Premise Instance is throwing "IO Exception. key=IO Exception.. Try again." error on FlexNet Connect Knowledge Base. Oct 21, 2019 08:32 AM
- Got a Kudo for Re: Fail to setup a license server using lmgrd on Linux with LM_STRENGTH set to LM_STRENGTH_DEFAULT. Oct 15, 2019 01:57 PM
- Got a Kudo for Re: Unable to build a vendor daemon for Windows (Server licensing)... Oct 09, 2019 05:35 AM
- Posted Re: Fail to setup a license server using lmgrd on Linux with LM_STRENGTH set to LM_STRENGTH_DEFAULT on FlexNet Publisher Forum. Oct 09, 2019 04:46 AM
- Posted Re: Unable to build a vendor daemon for Windows (Server licensing).. on FlexNet Publisher Forum. Oct 09, 2019 01:29 AM
- Posted Re: Fail to setup a license server using lmgrd on Linux with LM_STRENGTH set to LM_STRENGTH_DEFAULT on FlexNet Publisher Forum. Sep 30, 2019 12:42 PM
- Posted Error: [ADMN] Cannot find entitlement id generator class com.flexnet.operations.generator.OpsEsnGenerator on FlexNet Operations Knowledge Base. Sep 26, 2019 07:19 AM
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