This article will explain how to overcome the error: "LFSError:UNKNOWN_ERROR" in FlexNet Operations on Premise.
This article will explain how to overcome the error: "LFSError:UNKNOWN_ERROR" in FlexNet Operations on Premise.
Symptoms:
When performing a capability request or response in FlexNet Operations and the following error is thrown in the UI: "An application error has occurred". If this occurs then search the flexnet.log file for the following error:
ERROR (lfs) An application error has occurred
com.flexnet.lfs.webservice.LFSFaultResponse_Exception: LFSError:UNKNOWN_ERROR
Diagnosis:
The issue occurs when the history logging level is set to "Error". This has been fixed in the 2018 R2 release.
Solution:
Upgrade to FNO 2018 R2. If this is not possible, then use the following workaround:
1. Go to System Configurations -> Embedded Devices -> History Logging 2. Change logging level from "Error" to "Information". 3. Save.
