FlexNet Connect Knowledge Base
Migrating the ISUS database to another server
Synopsis: When migrating the ISUS database to another server, certain files need to be modified in the Publisher server to point to this new database location. Solution: When moving database servers, then the following files will need updating...
Flexnet Connect Cloud reports not working.
Symptoms: The Flexnet Connect reports no longer produce an "Interactive graph" option. Diagnosis: This is down to Adobe Flash Player being EOL from 31-Dec-2020, and is no longer supported in web browsers. Solution: The only option is generating...
General data transfer failure. Couldn't resolve host name
Summary: When trying to download an update the error, "General data transfer failure. Couldn't resolve host name" is displayed. Symptoms: When downloading an update using the FlexNet Connect Client the pop-up dialog with the error below is displaye...
Flexnet Connect On-Premise Instance is throwing "IO Exception. key=IO Exception.. Try again." error
Description When logging into Flexnet Connect On-Premise you may see the error in the attachment. There is an problem with the version of Java that FNC installer is using, as this has outdated protocol support and seems to be causing the issue. ...
Flexnet Connect 2015 R2 SP1 Resolved Issues
SummaryFNC 2015R2 was released on 12/8/2016. This article lists the issues which have been resolved in this release.SynopsisFNC 2015R2 was released on 12/8/2016. This article contains a list of resolved issues.DiscussionThe following is a list of res...
"Failed File Open" Error When Checking for Updates with the Client UI
Error When Registering Product with Client UI
Unable to Save Server-Side Conditions
SummaryDue to an issue with the publisher site, it is not possible to save server side conditions.. This article provides a fix for the issue.SymptomsWhen attempting to configure Server-Side Conditions for an update, the settings are lost upon saving...
Newly Created Update Does Not Display for Windows Agent
SummaryIn Flexnet Connect 2015, changes were made to how an update type is identified. The product/update type is now identified at the update level, rather than at the product level.. If the update is not flagged with the correct type, then it will...
Does FlexNet Connect support any authentication methods and how we can tell FlexNet Connect to use certain usernames and passwords?
Image of Common Software Manager dialog disappears after an update has finished downloading.
FlexNet Connect Client Does Not Show Update or Messages for Product
SummaryThe FlexNet Connect U client does not appear when checking for updates of a registered product.SynopsisWhen attempting to use the UI client (FlexNetConnectClient.exe) nothing is displayed when the show notification parameter, -sn, is used. The...
Getting a List of Registered Products when Using the Flexnet Connect .NET XT SDK
SummaryGetting a List of Registered Products when Using the Flexnet Connect .NET XT SDK.SynopsisEarlier versions of the FNC Windows Agent provided an EnumProducts() API to query those products which were registered with Flexnet Connect. This API is n...
Is VirtualBox VM detection possible?
SummaryThis article will explain if VirtualBox VM detection possible in the FlexNet Embedded 2014 R2 & FlexNet Connect 2015 C XT toolkit.QuestionIs VirtualBox VM detection possible?AnswerFlexNet Embedded 2014 R2 only supports detection on the followi...
