FlexNet Connect Knowledge Base

Summary: When trying to download an update the error, "General data transfer failure. Couldn't resolve host name" is displayed. Symptoms: When downloading an update using the FlexNet Connect Client the pop-up dialog with the error below is displaye...

SummaryFNC 2015R2 was released on 12/8/2016. This article lists the issues which have been resolved in this release.SynopsisFNC 2015R2 was released on 12/8/2016. This article contains a list of resolved issues.DiscussionThe following is a list of res...

SummaryWhen registering a product on a non US English locale, an error stating "Couldn't find/load the 'locale' catalog for locale '' " is displayed.SymptomsWhen attempting to register a new product/version on a machine where the system locale is not...

SummaryIn Flexnet Connect 2015, changes were made to how an update type is identified. The product/update type is now identified at the update level, rather than at the product level.. If the update is not flagged with the correct type, then it will...

SummaryThis article will explain how to set the image of Common Software Manager dialog after an update has been downloaded in v13.06SynopsisAfter downloading an update and the image in the top left hand of the Common Software Manager (CSM) is blank,...

SummaryGetting a List of Registered Products when Using the Flexnet Connect .NET XT SDK.SynopsisEarlier versions of the FNC Windows Agent provided an EnumProducts() API to query those products which were registered with Flexnet Connect. This API is n...

SummaryThis article will explain how to enable the demographics data in the Publisher site (PMP) for On-Premise customers.QuestionHow Do I Enable Demographics Data?AnswerIn the Publisher (PMP) site the demographics data can be switched on by navigati...