Jul 08, 2020
01:46 PM
Hi All, ARL/SKU auto update is not happening and when i tried kicking off the manula update by running "MgsImportRecognition.exe" through powershell, i am getting below error : ======================================== [2020-07-08 14:24:46,743] [INFO ] ARL tasks (All) have begun... [2020-07-08 14:24:46,759] [INFO ] Downloading (using WebDownloader) https://www.managesoft.com/support/Compliance/RecognitionAfter82.cab [2020-07-08 14:24:46,774] [WARN ] RecognitionAfter82.cab download attempt 1 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:24:46,774] [INFO ] Waiting 10 seconds before trying again [2020-07-08 14:24:56,788] [WARN ] RecognitionAfter82.cab download attempt 2 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:24:56,788] [INFO ] Waiting 20 seconds before trying again [2020-07-08 14:25:16,804] [WARN ] RecognitionAfter82.cab download attempt 3 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:25:16,804] [INFO ] Waiting 40 seconds before trying again [2020-07-08 14:25:56,807] [WARN ] RecognitionAfter82.cab download attempt 4 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:25:56,807] [INFO ] Waiting 80 seconds before trying again [2020-07-08 14:27:16,822] [WARN ] RecognitionAfter82.cab download attempt 5 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:27:16,822] [INFO ] Cleaning folder "C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\ARL" [2020-07-08 14:27:16,822] [INFO ] Deleting directory "C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\ARL\.temp-extract" [2020-07-08 14:27:16,822] [ERROR] Unexpected error occured [2020-07-08 14:27:16,837] [ERROR] ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentCleanupException: Could not clean ARL/SKU/EOSL folders ---> System.UnauthorizedAccessException: Access to the path 'ARLCreateTables.sql' is denied. at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.CleanFolder(DirectoryInfo directoryInfo) at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String groupName) --- End of inner exception stack trace --- at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String groupName) at ManageSoft.Compliance.Console.RecognitionImportTool.ImportRecognition() [2020-07-08 14:27:16,837] [ERROR] Could not clean ARL/SKU/EOSL folders [2020-07-08 14:27:16,837] [ERROR] Access to the path 'ARLCreateTables.sql' is denied. [2020-07-08 14:27:16,962] [ERROR] ARL/SKU/EOSL tasks (All) have failed. Please check the ARL/SKU log files for the detailed error message. =========================== can some one suggest any fix. It was Last successfully update: on 2nd of July and version is at : 2520 Thanks, Sushant
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Application Recognition Library
Jun 19, 2020
02:33 PM
Hi All, I tried filtering the active devices that shows inventory last date is less than 1st Jan 2020. I found around 150+ windows servers, some were reporting through SMS, some with Flexera agent. I fixed some of them either by installing the agent which were not having agent, some just worked by simply restarting the agent services. Now I left with 115 devices, I saw that all these were having two entries, they all have agent and reporting inventory using both SMS and FlexNet agent, but the inventory coming from SMS is older than 1st Jan 2020. inventory coming from Flexnet agent is latest. I know I can mark the SMS inventory as ignored, but wanted to know is it a safe practice if I simply mark the old dated SMS inventory if I have a latest inventory from FlexNet agent. I just wanted to gather some information before I can mark this big number as ignored, whats the risk involved. I believe two active inventories may impact the application licenses consumption, for the same application on the same server, it might be showing two licenses consumed. All suggestions are welcomed. Thanks, Sushant
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May 20, 2020
05:46 PM
1 Kudo
Hi Team, I am struggling with this very basic thing, that what is the very first place or log file where I can confirm that .ndi file created for the device inventory and has been uploaded to the beacon or app server. As soon as I install the agent, and run the mgspolicy.exe & ndtrack.exe, where on beacon I can confirm that I received the inventory file on beacon or app server, without waiting for the reconcile to happen and seeing that on UI. Thanks, Sushant
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May 03, 2020
01:36 PM
1 Kudo
@NicOla We do have a Non-Interactive Logon account and it doesn't have any issues, it is added to "Deny Log on Locally" policy and whenever we have to make any changes, we request security team to provide us interactive login by removing the account from the deny policy for certain period of time for the activity (mainly upgrades).| It doesn't makes any difference to your day to day activities. But before making any changes, you should definitely refer to the installation guides which have some more details about this. Thanks, Sushant
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Apr 30, 2020
03:13 AM
Thanks @dennis_reinhardt @Danielwaters @mag00_75 for your valuable inputs. I got some good insight why FlxNet agent is better than the SCCM or other third party agents (specially on Servers) We are planning to rolloyt the agents on workstations as well very soon. if anyone else has inputs, feel free to give them here. Would like to learn more on agents.
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Apr 28, 2020
04:54 PM
2 Kudos
Hi Folks, What are some key differences between FlexNet Inventory Agent and 3rd Party Agent (like SCCM or ILMT) and how FlexNet agent is better than others for inventory gathering. Will Appreciate your valuable inputs. Thanks
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Mar 01, 2020
12:58 PM
Hi @mfranz , Where I can look for mgsimportrecognition.exe on console and logs ? Thanks
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Mar 01, 2020
12:46 PM
5.Hi @JohnSorensenDK I ended up stopping a BDNA task running in the background, which disabled the services and eventually deleted the BDNA service. I ran the configuration wizard again and it created the service again and everything else ran smoothly. It seems like a bug or maybe something else, anyways I have to update my BDNA version, it is currently running on 5.5.19. Thanks for responding. Thanks, Sushant
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Feb 01, 2020
08:27 AM
Hi Team, I am trying to configure the User console (Analyze), but at the very last stage, i am getting the below error. It seems that it is not able to stop the service, i tried stopping the BDNA User Console Service manually fronm the services but getting below error. Kindly suggest something on how i can fix this issue. Thanks, Sushant
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Jan 31, 2020
09:52 AM
Hi Community, ARL Imports getting failed on my On-PREM FNMS 2018 R1. I noticed that its not getting update since couple of weeks. Any one else having issues for the same. Kindly suggest. Thanks, Sushant
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Jan 05, 2020
12:24 PM
2 Kudos
Hi Team,
I am currently working on Flexera FNMS 2018 R1 On-Prem and looking for options to move to the cloud based solutions for FNMS.
I am here to know, what are the key benefits, what are the efforts and how much it is reliable and secure to go for the cloud based services by Flexera. Currently my infrastructure is on 1 App, 1 Beacon and 1 Database server.
Thanks, Sushant
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Activity Feed
- Got a Kudo for FlexNet Inventory Agent Vs 3rd Party Agent. Feb 11, 2022 10:31 AM
- Posted ARL/SKU - Update failing - Access to the path 'ARLCreateTables.sql' is denied on FlexNet Manager Forum. Jul 08, 2020 01:46 PM
- Kudoed Re: Duplicate Devices - Is it safe to mark old inventory ignored for Nico_Erasmus. Jul 08, 2020 01:32 PM
- Posted Duplicate Devices - Is it safe to mark old inventory ignored on FlexNet Manager Forum. Jun 19, 2020 02:33 PM
- Tagged Duplicate Devices - Is it safe to mark old inventory ignored on FlexNet Manager Forum. Jun 19, 2020 02:33 PM
- Tagged Duplicate Devices - Is it safe to mark old inventory ignored on FlexNet Manager Forum. Jun 19, 2020 02:33 PM
- Kudoed Re: How to check Incoming Inventory files or logs on App or Beacon Server for adrian_ritz1. Jun 19, 2020 01:34 PM
- Kudoed Re: How to check Incoming Inventory files or logs on App or Beacon Server for jjensen. May 21, 2020 11:51 AM
- Kudoed Re: How to check Incoming Inventory files or logs on App or Beacon Server for kclausen. May 21, 2020 11:51 AM
- Kudoed Re: How to check Incoming Inventory files or logs on App or Beacon Server for mcavanagh. May 21, 2020 11:50 AM
- Got a Kudo for How to check Incoming Inventory files or logs on App or Beacon Server. May 21, 2020 09:02 AM
- Posted How to check Incoming Inventory files or logs on App or Beacon Server on FlexNet Manager Forum. May 20, 2020 05:46 PM
- Kudoed Re: Service Account - interactive or non-interactive for NicOla. May 17, 2020 02:10 PM
- Got a Kudo for Re: Service Account - interactive or non-interactive. May 04, 2020 05:02 AM
- Posted Re: Service Account - interactive or non-interactive on App Broker Forum. May 03, 2020 01:36 PM
- Kudoed Re: Service Account - interactive or non-interactive for CharlesW. May 03, 2020 01:28 PM
- Got a Kudo for FlexNet Inventory Agent Vs 3rd Party Agent. Apr 30, 2020 03:52 AM
- Posted Re: FlexNet Inventory Agent Vs 3rd Party Agent on FlexNet Manager Forum. Apr 30, 2020 03:13 AM
- Kudoed Re: FlexNet Inventory Agent Vs 3rd Party Agent for mag00_75. Apr 30, 2020 03:09 AM
- Kudoed Re: FlexNet Inventory Agent Vs 3rd Party Agent for dennis_reinhardt. Apr 30, 2020 03:07 AM