About sushantnarula94

sushantnarula94 · ‎Jul 08, 2020

Hi All, ARL/SKU auto update is not happening and when i tried kicking off the manula update by running "MgsImportRecognition.exe" through powershell, i am getting below error : ======================================== [2020-07-08 14:24:46,743] [INFO ] ARL tasks (All) have begun... [2020-07-08 14:24:46,759] [INFO ] Downloading (using WebDownloader) https://www.managesoft.com/support/Compliance/RecognitionAfter82.cab [2020-07-08 14:24:46,774] [WARN ] RecognitionAfter82.cab download attempt 1 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:24:46,774] [INFO ] Waiting 10 seconds before trying again [2020-07-08 14:24:56,788] [WARN ] RecognitionAfter82.cab download attempt 2 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:24:56,788] [INFO ] Waiting 20 seconds before trying again [2020-07-08 14:25:16,804] [WARN ] RecognitionAfter82.cab download attempt 3 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:25:16,804] [INFO ] Waiting 40 seconds before trying again [2020-07-08 14:25:56,807] [WARN ] RecognitionAfter82.cab download attempt 4 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:25:56,807] [INFO ] Waiting 80 seconds before trying again [2020-07-08 14:27:16,822] [WARN ] RecognitionAfter82.cab download attempt 5 of 5 failed with System.Net.WebException: An exception occurred during a WebClient request. [2020-07-08 14:27:16,822] [INFO ] Cleaning folder "C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\ARL" [2020-07-08 14:27:16,822] [INFO ] Deleting directory "C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\ARL\.temp-extract" [2020-07-08 14:27:16,822] [ERROR] Unexpected error occured [2020-07-08 14:27:16,837] [ERROR] ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentCleanupException: Could not clean ARL/SKU/EOSL folders ---> System.UnauthorizedAccessException: Access to the path 'ARLCreateTables.sql' is denied. at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.CleanFolder(DirectoryInfo directoryInfo) at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String groupName) --- End of inner exception stack trace --- at ManageSoft.Compliance.Logic.Core.Impl.Licensing.RecognitionImport.ContentImport.Run(EARLImportMode mode, String groupName) at ManageSoft.Compliance.Console.RecognitionImportTool.ImportRecognition() [2020-07-08 14:27:16,837] [ERROR] Could not clean ARL/SKU/EOSL folders [2020-07-08 14:27:16,837] [ERROR] Access to the path 'ARLCreateTables.sql' is denied. [2020-07-08 14:27:16,962] [ERROR] ARL/SKU/EOSL tasks (All) have failed. Please check the ARL/SKU log files for the detailed error message. =========================== can some one suggest any fix. It was Last successfully update: on 2nd of July and version is at : 2520 Thanks, Sushant

sushantnarula94 · ‎Jun 19, 2020

Hi All, I tried filtering the active devices that shows inventory last date is less than 1st Jan 2020. I found around 150+ windows servers, some were reporting through SMS, some with Flexera agent. I fixed some of them either by installing the agent which were not having agent, some just worked by simply restarting the agent services. Now I left with 115 devices, I saw that all these were having two entries, they all have agent and reporting inventory using both SMS and FlexNet agent, but the inventory coming from SMS is older than 1st Jan 2020. inventory coming from Flexnet agent is latest. I know I can mark the SMS inventory as ignored, but wanted to know is it a safe practice if I simply mark the old dated SMS inventory if I have a latest inventory from FlexNet agent. I just wanted to gather some information before I can mark this big number as ignored, whats the risk involved. I believe two active inventories may impact the application licenses consumption, for the same application on the same server, it might be showing two licenses consumed. All suggestions are welcomed. Thanks, Sushant

sushantnarula94 · ‎May 20, 2020

Hi Team, I am struggling with this very basic thing, that what is the very first place or log file where I can confirm that .ndi file created for the device inventory and has been uploaded to the beacon or app server. As soon as I install the agent, and run the mgspolicy.exe & ndtrack.exe, where on beacon I can confirm that I received the inventory file on beacon or app server, without waiting for the reconcile to happen and seeing that on UI. Thanks, Sushant

sushantnarula94 · ‎May 03, 2020

@NicOla We do have a Non-Interactive Logon account and it doesn't have any issues, it is added to "Deny Log on Locally" policy and whenever we have to make any changes, we request security team to provide us interactive login by removing the account from the deny policy for certain period of time for the activity (mainly upgrades).| It doesn't makes any difference to your day to day activities. But before making any changes, you should definitely refer to the installation guides which have some more details about this. Thanks, Sushant

sushantnarula94 · ‎Apr 30, 2020

Thanks @dennis_reinhardt @Danielwaters @mag00_75 for your valuable inputs. I got some good insight why FlxNet agent is better than the SCCM or other third party agents (specially on Servers) We are planning to rolloyt the agents on workstations as well very soon. if anyone else has inputs, feel free to give them here. Would like to learn more on agents.

sushantnarula94 · ‎Apr 28, 2020

Hi Folks, What are some key differences between FlexNet Inventory Agent and 3rd Party Agent (like SCCM or ILMT) and how FlexNet agent is better than others for inventory gathering. Will Appreciate your valuable inputs. Thanks

sushantnarula94 · ‎Mar 01, 2020

Hi @mfranz , Where I can look for mgsimportrecognition.exe on console and logs ? Thanks

sushantnarula94 · ‎Mar 01, 2020

5.Hi @JohnSorensenDK I ended up stopping a BDNA task running in the background, which disabled the services and eventually deleted the BDNA service. I ran the configuration wizard again and it created the service again and everything else ran smoothly. It seems like a bug or maybe something else, anyways I have to update my BDNA version, it is currently running on 5.5.19. Thanks for responding. Thanks, Sushant

sushantnarula94 · ‎Feb 01, 2020

Hi Team, I am trying to configure the User console (Analyze), but at the very last stage, i am getting the below error. It seems that it is not able to stop the service, i tried stopping the BDNA User Console Service manually fronm the services but getting below error. Kindly suggest something on how i can fix this issue. Thanks, Sushant

sushantnarula94 · ‎Jan 31, 2020

Hi Community, ARL Imports getting failed on my On-PREM FNMS 2018 R1. I noticed that its not getting update since couple of weeks. Any one else having issues for the same. Kindly suggest. Thanks, Sushant

sushantnarula94 · ‎Jan 05, 2020

Hi Team, I am currently working on Flexera FNMS 2018 R1 On-Prem and looking for options to move to the cloud based solutions for FNMS. I am here to know, what are the key benefits, what are the efforts and how much it is reliable and secure to go for the cloud based services by Flexera. Currently my infrastructure is on 1 App, 1 Beacon and 1 Database server. Thanks, Sushant

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Date Last Visited	‎Jul 13, 2020 06:44 AM

ARL/SKU - Update failing - Access to the path 'ARLCreateTables.sql' is denied

Duplicate Devices - Is it safe to mark old inventory ignored

How to check Incoming Inventory files or logs on App or Beacon Server

Re: Service Account - interactive or non-interactive

Re: FlexNet Inventory Agent Vs 3rd Party Agent

FlexNet Inventory Agent Vs 3rd Party Agent

Re: ARL Imports Failing

Re: BDNA User Console Service issue - unable to stop

BDNA User Console Service issue - unable to stop

ARL Imports Failing

Flexera FNMS On-Prem to Cloud Solution - Scope, Efforts and Reliability