Jun 27, 2022
06:18 AM
2 Kudos
Some issues have been addressed in the Tanium connector since the 2019 R2 release. I would recommend raising a support ticket so that we can check specific files in the instance and find out if fixes since then have already been provided to you as part of earlier support ticketsor not.
We've verified that integration with Tanium Asset 1.18 works well.
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Jun 24, 2022
07:25 AM
1 Kudo
Which version of Tanium Server and Tanim Asset is being used?
Are you using FNMS On-Prem or Flexera one ITAM?
Is the error seen during both Test connection and data import from Tanium?
These details could help identify what went wrong.
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Mar 15, 2022
08:59 AM
1 Kudo
Hi Kevin,
All the following App Portal On-Prem features will work with both FNMS On-Prem and Flexera One ITAM - License reservation, Advanced License Check, MyApps, Reclamation Savings Dashboard, Smart Uninstall.
The only options that are not avilable are a couple of buttons used when searching for a Flexera Id - "Add Discovered Flexera IDs" and "Add Flexera ID From Licenses". However, there is another button "Search Flexera ID", which can be used to search an application.
Regards, Sunil
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Mar 01, 2022
12:14 AM
Hi Kevin,
I've now updated the KB with previous 2 releases. We will update this with every release.
Regards, Sunil
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Jan 03, 2022
11:43 PM
1 Kudo
Jira integration is not supported out of the box. Provided a system has SOAP APIs available to create requests, the endpoint can be configured in App Portal to work with that system.
Endpoint can be configured using the steps provided here: https://docs.flexera.com/appportal/2021r1/ag/Content/helplibrary/AP_ITSM_Other.htm
ITSM actions can be set using steps mentioned here: https://docs.flexera.com/appportal/2021r1/ag/Content/helplibrary/AP_SettingITSMActionsCatItem.htm#sitemgmt_2290099139_1393578
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Aug 13, 2021
07:04 AM
1 Kudo
@SenthilNathan , The upgrade would have completed and at the end of the migration, a schema check is performed which failed. However, as ARL version 2624 which has the fix will be available by Monday (16th August), I would recommend that you import this ARL and run the migration scripts again. It should go through without any errors. You can then continue with point 2 in your note above.
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Aug 12, 2021
12:42 PM
1 Kudo
This issue was caused by a change in the ARL (version 2622) that was released last week. The FNMS upgrade would still have completed. The next ARL version which is going to be released this week would address the issue and upgrades should no longer give this error.
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Aug 11, 2021
12:28 AM
Hi Detria,
Based on the screenshots you've shared, the device should have shown up in the TargetedDevices screen. Can you please raise a support ticket and provide these details there? We can investigate further and may request more details which is best managed via support.
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Aug 10, 2021
02:14 PM
1 Kudo
There are no known bugs related to this functionality in 2019 R1.
Condition Evaluation.png shows the view that gives us the details on include/exclude conditions or views that are set (global/campaign level). This is available for each campaign, each device. Go to Targeted Devices for that campaign and click on – “Is eligible for alert?” Column for the devices which are part of exclude view and are still getting processed.
Another check is the Global precedence settings found in Settings -> Website -> Catalog Behavior -> Ignore Include enforcements if any… should be “enabled” for Exclusion to take precedence. Screenshot - Settings.png
Logs in MyApps folder CampaignConditions.log and MyApps_ConditionEvaluation.log also provide more information on the same. There is another log file gets generated under MyApps folder for any given machine during the process and it will be in DEVICE.log format, this will also capture the details of condition evaluation, where DEVICE would be the name of the actual device.
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Dec 23, 2020
08:42 AM
1 Kudo
Thank you for the input. Typically hotfixes are released for any additional changes. I will take this forward with the team and consider options including the one you suggested, as a way to highlight changes in the future.
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Dec 22, 2020
07:58 AM
1 Kudo
Hi,
There was an issue detected that caused the upgrade of FlexNet Manager Suite from an older version to 2020 R2 to fail, when the SQL Server version in use is 2017 or later. 'Database Migration for FlexNet Manager Suite 2020 R2.zip' was updated on Dec 17th to address this issue.
If the FNMS 2020 R2 system was already setup, there is no changed needed.
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Sep 28, 2020
09:25 AM
2 Kudos
This will be in an upcoming release of the FlexNet Manager. We're currently aiming to address this in the next on-prem release that is tentatively scheduled for December this year.
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Sep 25, 2020
08:17 AM
1 Kudo
The “Creating a Flexera SQL Edition view within Tanium Asset” section in the document refers to a view that needs to be manually created in Tanium Asset, to get SQL Server evidence and not just the edition details. Without this SQL Server recognition itself wouldn’t work correctly.
Currently, the edition information received from this Tanium view is not in a format that FlexNet Manager can directly consume to recognize the SQL Server edition. We are planning to make a change in an upcoming release to handle this.
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Jul 30, 2020
12:06 PM
Hi,
TLS is not required for the connection to work. It looks like TLS is enabled on the Tanium end. Could you try disabling it and checking if test connection works? I see this Tanium web page has points mentioned to enable/disable TLS: https://docs.tanium.com/platform_deployment_reference/platform_deployment_reference/tls.html
Also, which is the version of Tanium Server being used - 7.3 or 7.4?
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May 22, 2020
02:30 PM
1 Kudo
Rob,
Steps 8 and 11 related to scheduling and Execute Now are only applicable when the beacon is not co-located. These are not applicable for co-located beacons. This is standard behavior in the beacon for inventory sources including Tanium.
I agree that the documentation can highlight these differences, when dealing with steps to follow while working with free-standing versus co-located beacons. I’ve made a note of this.
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Activity Feed
- Got a Kudo for Re: Tanium Asset Error: Cannot bind argument to parameter 'Message' because it is null. Jun 28, 2022 09:30 AM
- Got a Kudo for Re: Tanium Asset Error: Cannot bind argument to parameter 'Message' because it is null. Jun 27, 2022 06:36 AM
- Posted Re: Tanium Asset Error: Cannot bind argument to parameter 'Message' because it is null on FlexNet Manager Forum. Jun 27, 2022 06:18 AM
- Got a Kudo for Re: Tanium Asset Error: Cannot bind argument to parameter 'Message' because it is null. Jun 24, 2022 07:56 AM
- Posted Re: Tanium Asset Error: Cannot bind argument to parameter 'Message' because it is null on FlexNet Manager Forum. Jun 24, 2022 07:25 AM
- Got a Kudo for Re: App Portal on premise integrate with FlexeaOne (IT Asset Management). Mar 15, 2022 05:05 PM
- Posted Re: App Portal on premise integrate with FlexeaOne (IT Asset Management) on App Broker Forum. Mar 15, 2022 08:59 AM
- Posted Re: App Portal Released version vs Product version code on App Broker Knowledge Base. Mar 01, 2022 12:14 AM
- Got a Kudo for Re: ITSM Integration with JIRA. Jan 04, 2022 08:08 AM
- Posted Re: ITSM Integration with JIRA on App Broker Forum. Jan 03, 2022 11:43 PM
- Got a Kudo for Re: Failure when upgrading to FNMS on prem 2021 r1. Aug 13, 2021 08:37 AM
- Posted Re: Failure when upgrading to FNMS on prem 2021 r1 on FlexNet Manager Forum. Aug 13, 2021 07:04 AM
- Got a Kudo for Re: Failure when upgrading to FNMS on prem 2021 r1. Aug 12, 2021 08:02 PM
- Posted Re: Failure when upgrading to FNMS on prem 2021 r1 on FlexNet Manager Forum. Aug 12, 2021 12:42 PM
- Posted Re: My Apps exclude view on App Broker Forum. Aug 11, 2021 12:28 AM
- Got a Kudo for Re: My Apps exclude view. Aug 10, 2021 02:39 PM
- Posted Re: My Apps exclude view on App Broker Forum. Aug 10, 2021 02:14 PM
- Got a Kudo for Re: Database Migration for FlexNet Manager Suite 2020 R2 - 'File Added' date. Dec 23, 2020 11:12 AM
- Posted Re: Database Migration for FlexNet Manager Suite 2020 R2 - 'File Added' date on FlexNet Manager Forum. Dec 23, 2020 08:42 AM
- Got a Kudo for Re: Database Migration for FlexNet Manager Suite 2020 R2 - 'File Added' date. Dec 22, 2020 08:50 AM