Product Suggestions

[bardavis]

Hello

I have new software suggestions for the Flexera Database that have not been responded to. I usually get a response in a day or two. Most of these are nearly a week old, with no response. Please assist, escalate and or advise. 

Thanks

[raslam]

Hello, 

 We have checked with the SVM content team, Apparently,  one of the internal software suggestion processes is broken at the moment. so therefore there is a delay in processing the incoming software suggestion. We have now escalated this internally and changed the severity level to high. We hope the suggestion will be processed ASAP and you will be informed accordingly. 

Sorry for the inconvenience. 

Regards,

Raheel  

[raslam · Accepted solution]

The issue with the content process has been resolved. Can you please confirm if you have received the emails from the content team for your software suggestions? 

Regards,

Raheel 

[bardavis]

Yes, thank you, everything is resolved.