Foundation/CloudScape Forum | Flexera Community

Solved License Devices for Network componet

Should I need to license network device to collect their performance? If they're not licensed, any affect on building application stack process?Thank you.

RISC assessment loss of custom stacks and assignment to assets

We are using RISC and created custom stacks and assigned those stacks to assets. Our engineer found yesterday morning that the changes made were no longer present. When I checked it appears that the functionality to add custom stacks is also no longe...

Netstat data - how often is it collected (Windows WMI & SSH)

How often is Netstat data collected from VMs in by the RN150?If the connection is short-lived is there a risk that it will be missed?

How to import Inventory device to RN150 if RN150 can not scan those device?

I wondering if there is any devices that RN150 can not scan, then how can I import those to RN150

Solved Max number of devices RN150 can handles

May I know how many devices can RN150 handles? Any document or recommendation for this?Does RN150 have a function for import devices inventory from spreadsheets in case we have many isolated networks?Can I modify or do the mapping application process...

Remove Appliance and Assessment from RISC Networks Portal

We had a vendor setup and license to us a RN150 appliance. Project is now completed so I would like to find out how I can remove the assessment and also the associated appliance? The appliance VM has already been deleted from our environment.

Solved Can't log into RISC Networks - need password

Hi,Was told my Vendor set me up with an account on RISC Networks, but unable to get a valid email to reset my password so I can get access. Clicking on the link to Rest my password always gives me msg: Invalid URL. Unable to reset password.How do we...

Solved Device Metrics not showing data for licensed servers

Hi,We have 241 devices that are currently licensed. When I go into Consume Intelligence -> Device Metrics, I don't see any metrics for any of my licensed servers for the last month. The only data I can see is for the original 30 day Burst license fro...

Solved Lost the data collected -

Hi Team, We lost the data collected via the cloudscape. when we login now it is asking us to add the subscription details again. What could be a possible reason for this issue and how to get the collected data back in our login. Any sugg...

gMSA as windows credentials

Our customer asks if Group Managed Service Accounts (gMSA) can be used as Windows Credentials on RN150?

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