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RISC assessment loss of custom stacks and assignment to assets

We are using RISC and created custom stacks and assigned those stacks to assets. Our engineer found yesterday morning that the changes made were no longer present. When I checked it appears that the functionality to add custom stacks is also no longer working. I do have read/write access to the assessment. Please advise.

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mjamison
Level 6 Flexeran
Level 6 Flexeran

Hi,

Apologies for the delay in response to your question.

By default, when the Build App Stack feature is ran, if a Stack has not be saved or confirmed, the Stack will be broken down and rebuilt, once the feature has completed. When the Build App Stacks feature is ran, the auto stack will be labeled as Auto App. Once you have re-named an App Stack, please ensure to Save or Confirm the Stack.

Please let me know if there are questions.

Thank you,

Mark Jamison